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Frequently Asked Questions

Am I covered for theft if the keys are stolen from my house?
I own the car and have it insured in my name but my husband is a named driver. Is he covered?
Is the insurer UK based?
I own the car but am not the main user on the insurance policy, who’s name do I apply in for GAP?
Which policy should I buy if my car is on finance?
Is Finance GAP the same as Contract Hire GAP?
When do I have to take out a GAP Insurance policy?
I own my car outright, which GAP Insurance do I apply for?
How much cover do I need?
Won’t my insurance company pay off the finance house if my car is written off?
Is my GAP Insurance protected?
I bought my car from a private individual, can I still have GAP insurance?
I bought my car more than 45 days ago, can I still buy GAP Insurance?
Is my car covered for GAP Insurance if I take the car abroad?

Am I covered for theft if the keys are stolen from my house?
This is an important question, as some policies do not provide cover in this instance. All our GAP Insurance Policies do cover you if your house in broken into and your car keys stolen.

I own the car and have it insured in my name but my husband is a named driver. Is he covered?
Our GAP Insurance Policies cover all named drivers on your motor insurance policy.

Is the insurer UK based?
Yes, Guarantee Protection (GPI) Ltd are a UK based insurer, fully authorised and regulated by the FSA, their FSA number is: 207658

I own the car but am not the main user on the insurance policy, who’s name do I apply in for GAP?
The registered owner or keeper or a named driver on the Fully Comprehensive cover needs to be the applicant for the GAP insurance policy

Which policy should I buy if my car is on finance?
If the car were on a purchased based finance arrangement, Back to Invoice+ or Vehicle Replacement Insurance would be appropriate. Back to Invoice+ will either pay back to your invoice price or settle the finance – whichever the greater. With a Vehicle Replacement Insurance, although the agreement may need to be settled, you will receive the full value of a replacement vehicle up to 105% of the original full retail value.

Is Finance GAP the same as Contract Hire GAP?
This depends on the supplier buy you really need to double check the small print. Our contract hire GAP is specifically for contract hire and can cover up to 100% of outstanding rentals.

When do I have to take out a GAP Insurance policy?
You must apply for a GAP Insurance policy within 45 days of delivery of your vehicle, irrespective if your primary insurer offers a replacement facility in the first year. In this case, and you make a claim in the first year, we will transfer the whole policy to the replacement vehicle.

I own my car outright, which GAP Insurance do I apply for?
If your car is new or up to 3 years old we are able to offer you Vehicle Replacement Insurance – this policy replaces new for old or to the age of the car that you originally insured. For new or used cars, we would also suggest Back to Invoice+ – pays the difference between the primary insurer’s market value settlement and your original invoice price.

How much cover do I need?
If the car is on a lease (contract Hire), it is worth checking with the leasing company their policy on charges if the contract is settled early. Many leasing companies charge 50%-60% of outstanding rentals whilst some will charge you 100% of outstanding rentals.

Purely as a guide, you could assume a vehicle 2 years old would be worth about 65% of its original value, for 3 years you could assume 45% - 50% and for 4 years you could assume 35%-45%

Won’t my insurance company pay off the finance house if my car is written off?
Your primary insurer will normally pay you the current market value of the car and that is all. If this is insufficient to clear any outstanding finance, you will still need to clear the outstanding balance.

Is my GAP Insurance protected?
The insurer of these policies GPI Ltd is fuauthorised and regulated by the Financial Services Authority (FSA) which means that you policy is protected under the FSA Compensation Scheme.

I bought my car from a private individual, can I still have GAP insurance?
We are able to offer Agreed Value GAP in this instance but not any other type of policy.

I bought my car more than 45 days ago, can I still buy GAP Insurance?
Yes, we are able to offer Agreed Value GAP which values your car at the Glass’s Guide Retail Price at the time of taking out the GAP policy and maintain this value for a maximum of 3 years. This policy will also cover leased cars.

Is my car covered for GAP Insurance if I take the car abroad?
Yes, so long as you comply with any restrictions your Fully Comprehensive Policy enforces for a UK registered and domiciled car, then the GAP Insurance will be valid. Please note that GAP Insurance only pays out if the primary insurer accept the insured loss under a fully comprehensive policy.