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Testimonials
"KEEP UP THE EXCELLENT WORK!!"
M Greaves
"Helpful, friendly, knowledgable staff. Oh, and a cheap price too :)"
A Gilbert
"I spoke to Simon intially for some clarification. I rang again today but he was busy. I was promised a call-back within 30 mins and he rang within 5. "
G Voice
"Most competitive pricing and very efficient at sending quotes through"
L Patel
"Easy to talk to on the phone, answered all my questions quickly"
T Browne
"Keep up the good work. If I have to claim, I hope its as hassle free as buying it in the first instance."
J Richardson
"When I rang to correct the policy I had purchased the service I received from Joe was excellent. Similarly when I rang to change the registration number of the vehicle."
M Newell
"I telephoned and spoke to Johnny, he was extremely helpful and confirmed for me how the policies worked. My husband and I have both just bought brand new cars. The quotes from Citreon were very expensive, so we have bought 2 policies from you. Johnny also gave me his direct no incase of any problems. More companies should acutally take a leaf out of your book. 10 out of 10 for you!!! Many thanks"
Susan Dunbar
"Your product was competitive, quick & simple and thats good enough for me."
D Gates
"I spoke to Joe on the phone a couple of times, he was very helpful and again, because of his manner and helpfulness This convinced me that I should use ALA"
J Bolton
"Did a lot of research and read alot of forums and ALA came across as very good. The price was also slightly cheaper than most others."
A.Brazil
"I was very impressed with Joe who was on the phone to me to quote and book the insurance, altogether a very easy and pleasant transaction, very impressed, thank you"
G.Farrow
"It has been a pleasure. A very straight forward process and a quality site. Thank you for your assistance."
Kim
"In my opinion offered the best product on the market, not only by price but also with the Back to Invoice + as not many of your competitors do this. Also better terms to the policy."
M Mathias
"Excellent and polite service. no problem recommending you."
Mr N Cosgrove
"Very easy to use and understand. Very people friendly as you do not inundate a person with all sorts of insurance jargon which just confuses a person."
Mrs Teubes
"Thanks for a great service and a speedy response."
Mr K H, Lincolnshire
"I was unclear about cover abroad but when I phoned it was all well explained."
Mr A Stango
"I would personally like to thank Simon for his professional advice."
Mr S T, Buckinghamshire
"It's reassuring to know that there are businesses still out there who are customer focused."
Mr B McM, Fife
"I have had to deal with many people since the car accident and everytime I have spoken to ALA they have been very helpful, and definitely a company I would (and already have) recommended to others."
Cath H
"How easy was that. Many thanks for your excellent service."
A Johnson - London
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Office Hours:
Monday - Friday: 09.00 - 18.00
ALA Insurance Brokers LLP is authorised and regulated by the Financial Services Authority.
FSA Firm Reference No 502910.

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Investors in People since 1999

If we are unable to settle your complaint with us, you may be able to refer your complaint to the Financial Ombudsman Service.
Further information is available at www.financial-ombudsman.org.uk
