We had some great news this week; we have gained 10,000 reviews from our customers on Trustpilot.
We are so pleased and thankful to our valued customers who take the time to feedback on their experience with us and policies purchased.
Every review is valuable to us; for us to hear what we are doing right and what we can improve on; so, thank you to everyone who has reviewed us.
We are thrilled that our rating of 4.9 stars continues to be strong and a good indicator of the service we provide.
Highlights over the past 10,000 reviews:
Kevin S
17/09/2021
Verified
Excellent service very professional, staff very easy to talk to and very friendly would use again, documents where received in minutes .
Dave
17/09/2021
Verified
Insurance Update
Called to change car details, call was answered promptly and dealt with in a helpful and professional way.Have used ALA for my last 4 vehicles GAP insurance and will continue to use them for future purchases.
Dudley Dunning
17/09/2021
Verified
Excellent service. Explained what over was available and we're very competitive
William Bailey
16/09/2021
Verified
Good service and able to use any remaining premium on your next policy if the one you has doesn't run its full term before you change your car.
Martin Pitcairn
16/09/2021
Verified
A very clear easy to use Web site. Good examples of different types of policy made it easy to choose the right one for me.
F P
16/09/2021
Verified
Easy to use web site. Competitive price.
Alex Cook
16/09/2021
Verified
I had a previous policy with ALA that I needed to cancel as my car had sold before the policy expired. ALA arranged to transfer the remaining balance onto my new policy which was a nice surprise. The customer service agent I dealt with was very friendly and knowledgeable. My call only took 4 minutes to get exactly what I needed to achieve done.
I would highly recommend ALA if you need a GAP policy.
Brian
16/09/2021
Verified
Sales and service very good. Hope that I don't need the rest!
Michael Platt
15/09/2021
Verified
Excellent service
Good value, excellent service, can’t fault anything, thank you.
If you are considering GAP Insurance or RAC Warranty we’d be happy to help talk through your possible options; feel free to email us info@ala.co.uk or call us on 01653 916304.
