ALA prides itself on the excellent customer care our team and our suppliers provide and the strength of the products that you purchase from us. We therefore take any feedback or complaints very seriously.
If you do have a complaint, please follow the procedures below:
For complaints regarding the sale of the policy, please contact ALA directly
By telephone: 01653 916304
By email: email@example.com
By post: ALAIB Limited T/A ALA Insurance Brokers
Unit 3, Park Farm Courtyard
For complaints relating to the sale, administration
or claims handling of this policy please contact the underwriter of your policy.
If your complaint addressed to the above party is not resolved to your satisfaction you may within 6 months of a final decision please contact the Financial Ombudsman Service free of charge at:
Harbour Exchange Square
Telephone: 0800 023 4567 or 0300 123 9 123.