Agreed Value GAP Insurance reviews


What our customers have to say about ALA Agreed Value GAP Insurance products.

5 out of 5Published 31 July 2019

“efficient Service – Very efficient service when purchasing additional GAP.”

Sharon Butler

5 out of 5Published 16 July 2019

“Excellent service – Excellent. Very easy to purchase insurance from ALA. Pleasant and helpful operator.”

Thomas Roberts

5 out of 5Published 2 July 2019

“Very easy to renew my policy and would… – Very easy to renew my policy and would not be without one, as it makes so much sense. Pleasantly surprised at the renewal cost and ALA make it so easy. Couldn't be more friendly on the phone and a pleasure dealing with them. To have the peace of mind that the car is covered by this policy is great. Highly recommended.”


5 out of 5Published 1 July 2019

“Excellent service – Excellent service; very responsive, helpful and accurate.”

Scott Harvie

5 out of 5Published 30 June 2019

“Gap insurance – Excellent service, advice was first class which made my decision to insure with Ala a no brainier. Would definitely recommend.”

Gerry Moore

3 out of 5Published 25 June 2019

“First quote I got over the phone was…got there in the end – First quote I got over the phone was acceptable, issue was that on receipt of written confirmation found that it was a completely different quote for a different car. Apparently the incorrect registration was used on the written quote ?. After further calls the issue was resolved, but how is there no verification of the qoutes.”

John Gilbertson

Published 25 June 2019

Reply from ALA Insurance

Dear Mr Gilbertson

Thank you for taking the time to leave us a review, we really appreciate all the feedback we receive.

We apologise for any inconvenience caused when applying for your GAP insurance, however your feedback has allowed us to make an amendment to the online process to ensure this does not happen again.

If we can be of any further assistance, please do not hesitate to contact us on 01653 916304.

Kind regards


4 out of 5Published 22 May 2019

“Professional Service – Happy with professionalism of service when taking out new policy. Not able to comment on service provided when claim made.”

Mr David Edwards

5 out of 5Published 15 May 2019

“Easy to use on line service. – Easy to use on line service.”

Robert Payne

5 out of 5Published 8 May 2019

“Very happy. – Highly recommend exceptional service very friendly polite and
helpful.This is the 3rd time iv'e had gap ins from ALA.”


4 out of 5Published 1 May 2019

“Really smooth service to take out my…good service – Really smooth service to take out my gap insurance. I misunderstood the instructions and used the chat function for assistance. Worked perfectly.”

Tommy G

ALA GAP Insurance is recommended and awarded by