Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,033 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 18 March 2016

Gap Insurance

Very clear concise salesperson, explained all issues very clearly.
Competitively priced, & documents e mailed & posted very quickly

Mr Alan Tabor

Contract Hire Plus GAP

Verified Review
Published 17 March 2016

Fantastic Service

Very impressed with the speed, knowledge and staff. Would highly recommend.

Lindsay

Contract Hire Plus GAP

Verified Review
Published 16 March 2016

Easy process

Simple online process. All explained clearly and documents easily accessible. No experience of aftercare or claims etc as only just taken insurance out.

Lorraine

Contract Hire Plus GAP

Verified Review
Published 15 March 2016

Less than half the price of the main dealers...

Same cover for less than half the price and at the end of the day your hoping never to use it....

MarkMillsk

Contract Hire Plus GAP

Verified Review
Published 15 March 2016

5 star service

Fab customer service, no issues and wouldn't hesitate to recommend :-)

Natasha

Contract Hire Plus GAP

Verified Review
Published 14 March 2016

Very easy

Very easy to purchase gap insurance. Competitively priced. Hopefully, they won't have pay out.

David

Contract Hire Plus GAP

Verified Review
Published 13 March 2016

Great service

Very helpful on the phone and price matched as advertised.
Also helped out with a problem not of their making a few weeks after purchase through goodwill on their part which they didn't have to do.
Highly recommended.

Gary M

Contract Hire Plus GAP

Verified Review
Published 10 March 2016

Excellent to deal with

no reservations, I would recommend this company

GREG LOWE

Contract Hire Plus GAP

Verified Review
Published 9 March 2016

Good service

Excellent service, very polite and helpful staff. Helped me with a price-match.

LMi

Contract Hire Plus GAP

Verified Review
Published 8 March 2016

Quick. Simple. Easy. Good cover. Good value.

Great online experience. Quick, simple and easy. Great online chat support which was fast and to the point. Good cover and good value policy. Would definitely use again.

SC

ALA GAP Insurance is recommended and awarded by

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