Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,013 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 30 March 2020

Excellent services well informed staff…

Excellent services well informed staff who know the product and services that I needed.

Baldeep Virdee

Contract Hire Plus GAP

Verified Review
Published 28 March 2020

Best price/cover limit in the GAP…

Best price/cover limit in the GAP insurance market place. As with with everything, The proof is in the pudding I.e. when you have a claim. That’s when a I’ll be able to provide a true rating!!

Hyde massive

Contract Hire Plus GAP

Verified Review
Published 26 March 2020

Decent value and easy to set up

Decent value and easy to set up

James Francome

Contract Hire Plus GAP

Verified Review
Published 26 March 2020

I found Ala's lady advisor absolutely…

I found Ala's lady advisor absolutely lovely, most helpful, knowledgeable (about the product) not pushy, and insurance placed with a solid Underwriter. Last
gap insurance I took out the Underwriter went bankrupt half way through the policy term !

Leslie Stone

Contract Hire Plus GAP

Verified Review
Published 25 March 2020

Great service

Great service

Khilna Gorthan

Contract Hire Plus GAP

Verified Review
Published 23 March 2020

nice and simple

Friendly , efficient service . Would recommend.

Kuldeep Bhatia

Contract Hire Plus GAP

Verified Review
Published 23 March 2020

Always really helpful

Always really helpful and have great insurance at great prices.

Customer

Contract Hire Plus GAP

Verified Review
Published 23 March 2020

Very efficient

Very efficient, and pleasant staff which is very refreshing as the majority of businesses.

Colin Crossland

Contract Hire Plus GAP

Verified Review
Published 22 March 2020

Gap insurance

Easy to apply on line and would seem a fair price.

Customer

Contract Hire Plus GAP

Verified Review
Published 19 March 2020

Gap Insurance

Easy to sign up, Hope I don’t have to use.

Jonathan

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more