Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,013 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 19 March 2020

Were able to satisfy everything that I…

Were able to satisfy everything that I asked, nothing more, nothing less

Giulio Paoli

Contract Hire Plus GAP

Verified Review
Published 18 March 2020

Charlotte was brilliant to deal with

Charlotte was brilliant to deal with, she made the process simple and straight forward.

Zafinefl

Contract Hire Plus GAP

Verified Review
Published 18 March 2020

simple

simple - clear - easy experience

Ben Russell

Contract Hire Plus GAP

Verified Review
Published 18 March 2020

Was easy to set up

Was easy to set up

Paul Dwyer

Contract Hire Plus GAP

Verified Review
Published 18 March 2020

Gap insurance

Very helpful and friendly. Would highly recommend.

Carol Hookem

Contract Hire Plus GAP

Verified Review
Published 17 March 2020

GAP Insurance

Spoke with Charlotte in regards to GAP & Excess Cover who emailed a quote over, which I've just purchased. Many thanks!

OJ

Contract Hire Plus GAP

Verified Review
Published 17 March 2020

Quick, easy and great value

Quick, easy and great value for my 3 year private lease hire car.

George

Contract Hire Plus GAP

Verified Review
Published 16 March 2020

great price & cover

great price, easy to buy

andrew reed

Contract Hire Plus GAP

Verified Review
Published 16 March 2020

Quick and easy

Quick and easy

Tracey Cotton

Contract Hire Plus GAP

Verified Review
Published 16 March 2020

Quick easy and good price

Quick easy and good price

Mike Christou

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more