Excess Insurance reviews


What our customers have to say about ALA Excess Insurance products.

5 out of 5Published 15 May 2017

“Always excellent service … – I always have excellent service over the years
from your representative,Kate. She has a most pleasant and helpful personality.and it is always a pleasure to do business with her.”

Bernard Morgan

3 out of 5Published 28 April 2017

“Customers ripped off – excess cover for 2016 was £40 for £750 excess but this year 2017 was £50 for £500 excess cover. a steep increase from last year. seems to rip off customers. not a good value for money as it used to be. will look for alternative next year.”

Brijeshs Patel

Published 24 May 2017

Reply from ALA Insurance

Hi Brijeshs,

Many thanks for leaving this feedback and therefore making us aware that you were unhappy with the renewal premiums. I believe my colleague(Gemma), has looked into this for you and rectified the anomoly in the pricing.

If you have any further concerns at all please do not hesitate to get back in touch.

All the best,


5 out of 5Published 3 April 2017

“Alloys like new ! – Alloys like new !

Excellent quick service.
Would highly recommend”


5 out of 5Published 10 February 2017

“Excellent customer service – Excellent Customer service , spoke to two helpful advisor about my renewal. Good price, excellent service , easy to deal with”


5 out of 5Published 1 February 2017

“New Policy Renewal – Excellent service yet again from ALA. NO HAGGLING! just good honest service and fair price into the bargain”

Geraldine Balfour

5 out of 5Published 24 January 2017

“Always ALA – Fast, efficient, effective and very helpful.
I actually really like using this company and I wish they did more insurance.
The staff are fantastic and always very helpful and deliver exactly what you need.”


5 out of 5Published 23 January 2017

“Great service - excellent cover – I've been with ALA for 3 years now and found their policies and service first class. I have had cause to make a few claims and every one of them has been handled efficiently and without quibble.”


5 out of 5Published 12 January 2017

“Everyone should use this company – Without a doubt I shall be using this company for years to come, they offer fantastic services that give peace of mind and helped save hundreds off my car insurance!”

Daniel Hadaway, Winsford, US

5 out of 5Published 30 December 2016

“Very helpful staffGreat service – Very helpful staff
Great service”


4 out of 5Published 30 November 2016

“Quick and simple to buy – Website is easy to navigate and policy purchase process is quick and painless (ie no credit card fees, etc)”


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