Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Motorcycle GAP Insurance based on 64 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Motorcycle VRI GAP

Verified Review
Published 5 July 2019

Second to None!

Whilst I am disappointed not to be able to take out a new Motorcycle Gap Insurance Policy, Dawn could not have been more helpful and I would not hesitate to to recommend ALA for its customer service.
Second to none.

Geoffrey Cooper

Motorcycle VRI GAP

Verified Review
Published 12 September 2018

The operator Katy was first class and…

The operator Katy was first class and was very knowledgeable about the product and the product was spot on for me Katy is a very polite person with a brilliant knowledge of the product a credit to the company first class service

Steve Bowen

Motorcycle BTI GAP

Verified Review
Published 15 March 2018

A no nonsense company to deal with

A no nonsense company to deal with. Everything very straightforward. I have used them several times and found them to be very efficient each time. Fortunately I am pleased to say I have never had to make a claim

David Davenport

Motorcycle VRI GAP

Verified Review
Published 28 December 2017

Great, Reassuring Service

Gives me peace of mind for my new vehicle, great price and service - would recommend.

Sara

Motorcycle BTI GAP

Verified Review
Published 4 December 2017

Friendly and competent customer …

Friendly and competent customer services rep, explained
everything simply. Very pleased with help and advice given.

Debbie Cottle

Motorcycle VRI GAP

Verified Review
Published 15 November 2017

Chosen on basis of good reviews from …

Chosen on basis of good reviews from previous customers, hope I’ll not have to use it !!, but reassuring to have.

Martin Jones

Motorcycle VRI GAP

Verified Review
Published 9 October 2017

Thank you

Thank you. Great service.

Georgi Duchev

Motorcycle VRI GAP

Verified Review
Published 17 August 2017

Top GAP insurance

I had a quote for a month before purchasing the policy as I was comparing it to my dealership's offer for GAP insurance @£400. Nobody can beat them!

Abbas, London, GB

Motorcycle BTI GAP

Verified Review
Published 5 August 2017

Used this company several times

Used this company several times. Always very efficient. Unused cover is deducted from your next purchase. No hidden extra costs. Refreshing in todays rip off world.

David Davenport

Motorcycle VRI GAP

Verified Review
Published 26 July 2017

Extremely easy to complete the online …

Extremely easy to complete the online quote

MR M WARNER

ALA GAP Insurance is recommended and awarded by

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