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ALA Keycare

What is ALA Keycare?

There’s nothing more frustrating than losing your keys and being locked out of your home or vehicle.

ALA Keycare can help!

We provide cover for lost or stolen keys, replacement locks, locksmith charges and more, with a 24-hour helpline, open 365 days a year.

POLICY WORDING IPID POLICY FAQS

Can I buy ALA Keycare?

This policy can only be purchased in conjunction with an ALA GAP policy.

Cover can only be purchased where there is no pre-existing event which may give rise to a claim.

ALA Keycare Features:

No excess to pay if you claim
Covers all vehicle and house keys attached to the Keycare fob
Replacement key cover includes including reprogramming of infrared handsets, immobilisers and alarms
Cover applies whilst travelling anywhere in the world
Keycare pays £10 to the finder of your lost keys

Covers any immediate family member permanently living at the same address as the policyholder – you can purchase additional key fobs for £12.00 each
Underwritten by Ageas Insurance Limited
Maximum £1500 cover limit in 12-month policy period

Cover Explained

If...	We will cover...
Your keys have been stolen	Replacement key, locksmith charges and new locks Optional cover for vehicle hire charges
Your keys are locked in your home	Locksmith charges to gain access to home
Your keys are locked in your vehicle AND You have a spare key	Locksmith charges and onward travel costs
Your keys are locked in your vehicle AND You don't have a spare key	Locksmith charges
You’ve lost your keys AND You have a spare key	Waiting period of 3 days Replacement key only
You’ve lost your keys AND You don't have a spare key	Waiting period of 3 days Replacement key Locksmith charges OR new locks (the latter if no duplicate key is available) Vehicle hire charges

What is not covered?

Any keys not attached to Keycare fob
Claims which are not reported within 30 days of the incident
Any amount for which you do not have a valid receipt or invoice
Costs relating to a damaged or broken key or lock
Costs relating to wear and tear
Locks or keys which are of a higher standard than the original
Costs or charges where a locksmith or other tradesman has been arranged and you fail to attend
More than one replacement key for vehicle keys, more than 3 replacement keys for house keys

How do I make a claim?

If you need to make a claim on your ALA Keycare policy, please contact our UK based claim team on 0345 303 0550 as soon as possible and within 30 days of the incident.

If your keys have been stolen please report to the police immediately and obtain a crime reference number.

QUOTE ME

Vehicle Replacement Plus Back to Invoice Plus Contract Hire Plus Agreed Value GAP Warranty Cover Keycare Excess Insurance/Protection Scratch & Dent Cover Alloy Wheel Cover Tyre Cover