PistonHeads is working as a GAP Insurance introducer for ALA IB Limited trading as ALA Insurance Brokers, who is Authorised and Regulated by The Financial Conduct Authority. FCA Firm Reference No 571109. Registered in England, number 06833207. Registered office: ALA IB Limited, Unit 3, Park Farm Courtyard, Easthorpe, Malton, YO17 6QX
There’s nothing more frustrating than losing your keys and being locked out of your home or vehicle.
ALA Keycare can help!
We provide cover for lost or stolen keys, replacement locks, locksmith charges and more, with a 24-hour helpline, open 365 days a year.
This policy can only be purchased in conjunction with an ALA GAP policy.
Cover can only be purchased where there is no pre-existing event which may give rise to a claim.
|If...||We will cover...|
|Your keys have been stolen||Replacement key, locksmith charges and new locks|
Optional cover for vehicle hire charges
|Your keys are locked in your home||Locksmith charges to gain access to home|
|Your keys are locked in your vehicle AND You have a spare key||Locksmith charges and onward travel costs|
|Your keys are locked in your vehicle AND You don't have a spare key||Locksmith charges|
|You’ve lost your keys AND You have a spare key||Waiting period of 3 days|
Replacement key only
|You’ve lost your keys AND You don't have a spare key||Waiting period of 3 days|
Locksmith charges OR new locks (the latter if no duplicate key is available)
Vehicle hire charges
If you need to make a claim on your ALA Keycare policy, please contact our UK based claim team on 0345 303 0550 as soon as possible and within 30 days of the incident.
If your keys have been stolen please report to the police immediately and obtain a crime reference number.