Warranty reviews
RAC Warranty supplied by ALA rates: Excellent 4.8 out of 5 based on 241 reviews
RAC Warranty supplied by ALA rates: Excellent 4.8 out of 5 for claims based on 241 reviews
We want to hear from you!
Buying a warranty can feel like a minefield and we want to give you as much help and information as we can. Whether you use our website or speak to one of the ALA team, any feedback you can give us is extremely valuable. It lets us know when we’re doing things right and where we can improve if we need to.
Feedback from customers who have needed to claim on their policy is useful too, not just for us but for potential customers to gauge the process and the quality of the cover.
All of our customers' reviews are submitted through Trustpilot, an independent online review service, where you can see that every review is verified and genuine.
Verified Customer Reviews
RAC Warranty
Not happy
Always read the small print
Adrian Marles
Reply from ALA Insurance
Hi Adrian,
Many thnaks for your review they are important to us to ensure we monitor customer service and the claims experience of our customers. We have tried to contact you regarding this review as we are not aware of any issues that you may have experienced. Please feel free to give me a call on 01653916305 or email jason@ala.co.uk to discuss this further.
Many thanks for your patience whilst we try to assist you.
All the best,
Jason
RAC Warranty
Price and agreement is good
I haven’t used the service’s but on papers and price is good.
I hope I don’t need to use my warranty but I’m a big fan of a RAC.
I always trust RAC only.
Thank you
Sunil
RAC Warranty
Excellent customer service of helping…
Excellent customer service of helping me with my application.
Harold Lutener
RAC Warranty
All good so far
The buying process for my car warranty seemed straightforward and fair. Unlike just about all the other warranty providers I was able to get a quote without giving my entire life history and without being plagued afterwards by marketing calls. A couple of minor email queries to the office were answered very quickly. Of course I haven't yet put it all to the test by making a warranty claim but I feel quite positive that they'll handle it fairly.
Jas
RAC Warranty
Car warranty
Excellent service
William_Simkiss
RAC Warranty
Quick and easy to use
Quick and easy to use. Thanks very pleased
Sarah Sumpter
RAC Warranty
Efficient
Efficient. Competitive.
D K Oldman
RAC Warranty
Good service
Good service, excellent price
David Roberts
RAC Warranty
A lady called Dawn dealt with my…
A lady called Dawn dealt with my enquiry and subsequent vehicle warranty and RAC cover. She was so pleasant, easy to understand in her explanation of all questions I wishes answering. The entire phone call only lasted minutes and so efficiently carried out. She is a credit to your company
Chrissie
RAC Warranty
Web was quite easy to use.
Web was quite easy to use.
Roy
ALA Insurance rates
ALA GAP Insurance is recommended and awarded by
