RAC Warranty supplied by ALA rates: Excellent 4.8 out of 5 based on 224 reviews
RAC Warranty supplied by ALA rates: Excellent 4.8 out of 5 for claims based on 224 reviews
We want to hear from you!
Buying a warranty can feel like a minefield and we want to give you as much help and information as we can. Whether you use our website or speak to one of the ALA team, any feedback you can give us is extremely valuable. It lets us know when we’re doing things right and where we can improve if we need to.
Feedback from customers who have needed to claim on their policy is useful too, not just for us but for potential customers to gauge the process and the quality of the cover.
All of our customers' reviews are submitted through Trustpilot, an independent online review service, where you can see that every review is verified and genuine.
Verified Customer Reviews
A first class online experience
A first class online experience with ALA Insurance.
Top people, great products. When I had to use my Gap insurance it could have not been simpler. So I have 4 yr GAP on each of my three motors as the cost and peace of mind are so, so worth it.
Added to the product there could not be a nicer team; Katie, Dawn, Charlotte and Harvey are the ones I have dealt with and they are all lovely, helpful and make it a pleasant experience.
Questions answered fully and promptly
Questions answered fully and promptly. Response to emails again was swift and gave full feedback from underwriters.
Made a few enquiries over the phone…
Made a few enquiries over the phone with the company directly to make sure the policy was right for me very helpful and not pushy to sell swung my decision to go with them.
Pretty good value policy but 5star…
Pretty good value policy but 5star awarded for customer service / support from Harvey which was excellent .
Very good service and excellent…
Very good service and excellent explanation of your car breakdown insurance
Freindlly staff and resnable service…
Freindlly staff and resnable service and product offer. I am happy with the deal I got from this ALA Insurance.
Bahram Zarrinchang Fard
Very supportive when we discovered we…
Very supportive when we discovered we were out of service warranty
Easy to find what I wanted on their web…
Easy to find what I wanted on their web site, and backed up by the RAC and Honest John, both of whom I trust. Competative costings when compared to others, plus the big brand name, RAC.
Hope to never need to claim, but comforting to know that ALA and the RAC are there if or when needed.
Rodney Martin Lewis
Called the office and the help I…
Called the office and the help I received was very great.