Agreed Value GAP Insurance reviews


What our customers have to say about ALA Agreed Value GAP Insurance products.

3 out of 5Published 25 June 2019

“First quote I got over the phone was…got there in the end – First quote I got over the phone was acceptable, issue was that on receipt of written confirmation found that it was a completely different quote for a different car. Apparently the incorrect registration was used on the written quote ?. After further calls the issue was resolved, but how is there no verification of the qoutes.”

John Gilbertson

Published 25 June 2019

Reply from ALA Insurance

Dear Mr Gilbertson

Thank you for taking the time to leave us a review, we really appreciate all the feedback we receive.

We apologise for any inconvenience caused when applying for your GAP insurance, however your feedback has allowed us to make an amendment to the online process to ensure this does not happen again.

If we can be of any further assistance, please do not hesitate to contact us on 01653 916304.

Kind regards


4 out of 5Published 22 May 2019

“Professional Service – Happy with professionalism of service when taking out new policy. Not able to comment on service provided when claim made.”

Mr David Edwards

5 out of 5Published 15 May 2019

“Easy to use on line service. – Easy to use on line service.”

Robert Payne

5 out of 5Published 8 May 2019

“Very happy. – Highly recommend exceptional service very friendly polite and
helpful.This is the 3rd time iv'e had gap ins from ALA.”


4 out of 5Published 1 May 2019

“Really smooth service to take out my…good service – Really smooth service to take out my gap insurance. I misunderstood the instructions and used the chat function for assistance. Worked perfectly.”

Tommy G

3 out of 5Published 24 April 2019

“Very happy with it – Very happy with it”


5 out of 5Published 10 April 2019

“Great service – Great service, nothing is too much trouble for this company👍”

Lee Proctor

5 out of 5Published 22 March 2019

“Very helpful – Very helpful”


5 out of 5Published 21 March 2019

“Smooth problem free purchase. – Smooth problem free purchase from helpful and knowledgeable staff. Normally cheaper than that offered by dealership.”


5 out of 5Published 18 March 2019

“brilliant staff very patient with me . – brilliant staff very patient with me .”

Mr. michael cox

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