ALA Insurance Careers
Welcome to our careers page
In this part of our website you can view our current vacancies, find out about our core values and learn what it’s like to work here.
ALA Insurance is one of the UK’s leading independent providers of GAP, Warranty and other specialist insurance products. Guaranteed Asset Protection Insurance, more commonly known as GAP Insurance, is our most popular product with customers however as our product portfolio expands to more than GAP.
Based in Malton, North Yorkshire; we are a group of salaried customer support team members and other department disciplines that want to provide the most clear, impartial and honest information in order for customers to make the best decision for them and their circumstance. There is no hard sell with us; we purely want every person that visits our website or gives a call to have all the information they need. Knowledge is power after all!
At ALA Insurance we aim to set ourselves apart by providing an exceptional level of customer support – just take a look at our Trustpilot reviews - and the highest quality products for our customers.
1. Customer Focus
Our central focus is always the customer. We demand the highest standard of customer care from our customer support team, with a professional yet friendly approach to all enquiries. We also treat our customers as individuals, looking at their specific requirements and offering the most suitable cover.
We have exceptional customer loyalty, with people returning to us time and again citing the high level of customer care and efficiency they receive.
As a long established company we like to make sure we are always moving forward by looking for new and better ways to meet the needs of our customers and lead the market.
We are proud of our long standing reputation which has been built over a number of years by consistently doing the right thing and operating with integrity.
We aim to attract, retain and develop the best people. As a small team we value open and honest communication and a positive attitude within a mutually supportive environment.