In this part of our website you can view our current vacancies, find out about our core values and learn what it’s like to work here.
ALA is one of the UK’s leading independent providers of Guaranteed Asset Protection Insurance, more commonly known as GAP Insurance. We also provide an ever-expanding portfolio of other insurance products.
The directors of ALA have been trading since 1991 in the vehicle finance field and have been providing GAP Insurance, as an alternative to the expensive dealer option, for almost 10 years.
At ALA we aim to set ourselves apart by providing an exceptional level of customer service and the highest quality products. We also aim to make the purchase of GAP Insurance as simple as possible.
Our office is nestled within the Howardian Hills, a designated Area of Outstanding Natural Beauty between Pickering and York in North Yorkshire.
Set in the heart of the Castle Howard estate three miles outside the market town of Malton, our office sits in a tranquil setting and boasts idyllic views of rolling countryside.
1. Customer Focus
Our central focus is always the customer. We demand the highest standard of customer care from our advisors, with a professional yet friendly approach to all enquiries. We also treat our customers as individuals, looking at their specific requirements and offering the most suitable cover.
We have exceptional customer loyalty, with people returning to us time and again citing the high level of customer care and efficiency they receive.
As a long established company we like to make sure we are always moving forward by looking for new and better ways to meet the needs of our customers and lead the market.
We are proud of our long standing reputation which has been built over a number of years by consistently doing the right thing and operating with integrity.
We aim to attract, retain and develop the best people. As a small team we value open and honest communication and a positive attitude within a mutually supportive environment.