- Introduction
This policy document outlines the terms and conditions regarding discounts and promotions provided by ALA Insurance. It defines key terms, specifies how discount codes and promotions are applied, and explains our commitment to providing the best price guarantees on our products.
- Definitions
Discount Code
A “discount code” is a unique alphanumeric code provided by ALA Insurance that allows customers to receive a specified discount on certain insurance products at the time of purchase. The discount amount and applicable products depend on the source of the code and any specific terms associated with it.
Promotion
A “promotion” refers to a marketing campaign or special offer provided by ALA Insurance to encourage the purchase of our insurance products. Promotions may include, but are not limited to, discounts, special rates, or bundled offers.
Limited Time
“Limited time” indicates a period during which a discount code or promotion is valid. The specific start and end dates for the limited time offer will be explicitly stated in the promotion or discount code details.
Limited Offer
“Limited offer” refers to a promotion or discount code that is available only to a certain number of customers or for a specific quantity of products. Once the limit is reached, the offer will no longer be available, even if the stated end date has not been reached.
- Application of Discount Codes
Eligibility
Discount codes can be applied to various insurance products offered by ALA Insurance. The eligibility of a product for a discount depends on the source of the code and any specific conditions associated with it.
Source-Dependent Usage
The source of the discount code determines its applicable products. For example:
- Partner codes: May be used only on products specified by the partnering organisation.
- Promotional codes: May be applicable to all or select products as defined in the promotion details.
- Maximum discount
ALA Insurance has a maximum discount cap at £40 per policy, no matter of original policy price and discount code percentage.
- Right to Terminate Discounts and Promotions
Business Strategy and Needs
ALA Insurance reserves the right to end any discount code or promotion at any time if there are changes in business strategy or business needs. This may occur without prior notice, but we will endeavour to minimise inconvenience to our customers, will always offer Best Price where we can and will apply a similar discount to the original where possible.
Replacement of Expired Discount Codes
If a discount code has expired, ALA Insurance will replace with the best available discount code applicable at the time of quote or purchase. This ensures our commitment to delivering value to our customers remains consistent
- Best Price Guarantee
ALA Insurance is committed to offering the best prices on our insurance products. We provide a Best Price Guarantee on any online comparable GAP insurance quote. If a customer finds a lower price on a comparable GAP insurance product online, ALA Insurance will match that price, ensuring our customers always receive the best value.
Our price match guarantee may not apply to all of the policies we offer. It also does not extend to discounted/sale prices. In certain circumstances, we may be unable to complete a price match, for example where terms are not comparable. - Contact Information
For any questions or concerns regarding discount codes, promotions, or our Best Price Guarantee, customers can contact ALA Insurance customer service at:
- Phone: 01653 916304
- Email: info@ala.co.uk
- Address: ALA IB Limited, Unit 3, Park Farm Courtyard, Easthorpe, Malton, YO17 6QX
Note: This policy is subject to change at the discretion of ALA Insurance. Customers are encouraged to review the policy periodically to stay informed about any updates or changes.