Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,033 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 2 July 2020

Really easy process to buy my gap…

Really easy process to buy my gap insurance. I found the whole buying process was clearly explained. The price was competitive too.

D.

Contract Hire Plus GAP

Verified Review
Published 2 July 2020

ALA GAP Insurance I call ALA to get GAP…

ALA GAP Insurance I call ALA to get GAP insurance I spoke to Lee he was so helpful and very professional at his job I would definitely recommend ALA to all my family and friends

Kenneth Roberts

Contract Hire Plus GAP

Verified Review
Published 1 July 2020

Simple as one , two , three

Simple , affordable and was recommended to me.

Customer

Contract Hire Plus GAP

Verified Review
Published 30 June 2020

Excellent service

Excellent service, very helpful, would recommend.

Anne-Marie

Contract Hire Plus GAP

Verified Review
Published 30 June 2020

Good product

Easy to do. Good value. Returning customer.

BN

Contract Hire Plus GAP

Verified Review
Published 30 June 2020

Very easy to take out policy online…

Very easy to take out policy online although called them to clarify a few points.

Really helpful and friendly advisor. Simple, easy experience and good price

John Hurst

Contract Hire Plus GAP

Verified Review
Published 30 June 2020

Great communication and more…

Great communication and an additional discount when I discovered a lower quote online. I have never had to make a claim, but this is the fourth car I've arranged GAP insurance for with ALA and their communication and clarity of policy inspire confidence.

David Collins

Contract Hire Plus GAP

Verified Review
Published 26 June 2020

Fabulous customer service.Dawn was so…

Fabulous customer service.Dawn was so helpful on the phone.

Dorrinda Barraclough

Contract Hire Plus GAP

Verified Review
Published 24 June 2020

Gap insurance

I received a prompt reply to my q. As a result I purchased what I considered to be the best product for my needs. Very efficient service. I hope I never need to claim on the policy!

Peter Thomas

Contract Hire Plus GAP

Verified Review
Published 24 June 2020

straightforwards

straightforwards - a pleasant change with insurers!

benjamyn999

ALA GAP Insurance is recommended and awarded by

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