Scratch and Dent Insurance reviews


What our customers have to say about ALA Scratch and Dent Insurance products.

5 out of 5Published 27 April 2016

“Really helpful and informative. – I spoke to two advisors on two separate occasions and found them both to be really helpful and informative, without any pressure.
They both seemed very keen to ensure that I was certain of what I needed from the policies.
I was very happy with my final decision to take out the GAP and scratch/dent insurance.
Thank you.”

Zoe J.

5 out of 5Published 20 April 2016

“use this company – Having had GAP cover before, i was looking to get it again. The sales man at the garage was very very pushy but i decided to look around before taking out his great deal. I am oh so glad i went on that popular search engine. ALA came up so i called and spoke with Jason, he is a credit to his company not at all pushy and very straight with his advice. I would 100% use these again.”


5 out of 5Published 1 April 2016

“Excellent customer service – Changed over my gap insurance to my new vehicle. Process was easy and well explained. Documents e-mailed to me straight away. Website is simple and user friendly.”


5 out of 5Published 4 March 2016

“scratch and dental policy – Very helpful staff member. Gave me the 10% discount upfront rather than having to purchase online through the referral site and await the cashback.

Explained policy details, didn't try any hard sell tactics.

Would recommend”


5 out of 5Published 3 March 2016

“GAP + DENT AND SCRATCH POLICIES – Great service, really helpful staff, very happy.”


5 out of 5Published 2 March 2016

“Easy process – Quick and easy to complete quote details. More than happy with the price

Hope I never have to claim though.”


5 out of 5Published 25 February 2016

“great service – great service very friendly and helpfull”


5 out of 5Published 8 February 2016

“Excellent customer service – This is my second vehicle I have insured via ALA. Telephone staff are always courteous and helpful, claimed in the past with no bother.”

Paul Terry

5 out of 5Published 2 February 2016

“Great price and excellent customer service – I have had GAP and Scratch and Dent insurance from ALA. I have found their prices to be excellent and when I had need of the Scratch and Dent insurance, the customer service was super and the contractor who completed the work at my home similarly excellent. Do read the agreement carefully as there are limits to what the cover will cover and I had to get a small but cracked paintwork dent on the edge of a door covered by my full insurance.
I have recently changed my car with one year remaining on the policies. Switching to new policies was handled very well by phone. I received one third of the money back towards my new GAP insurance, which was again excellently priced. I also took the Scratch and Dent insurance again although received no refund due to having made a claim.
I would happily recommend this system to anyone. Please remember it is always a gamble to take insurance like this and on this occasion I have saved money.”


5 out of 5Published 2 February 2016

“You know exactly what your getting – Really easy to buy, web site is fully informative but if you need to ask a question the operators are really friendly and helpful offering what suits you not what is going to make them the most profit.”

Bernard Dean

ALA GAP Insurance is recommended and awarded by

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