Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,454 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 2 hours ago

Good advice given and very helpful

Good advice given and very helpful

Ian

Contract Hire Plus GAP

Verified Review
Published 1 day ago

ALA Gap Insurance

First time I have used ALA for Gap insurance and have to say the policy provided was just what I was looking in terms of the level of cover for a leased vehicle. The price was very competitive as well. My daughter is due her lease car soon and will be using ALA for her Gap insurance also.

John

Contract Hire Plus GAP

Verified Review
Published 1 day ago

Highly Recommended for GAP insurance

Highly Recommended for GAP insurance. Would use again.

Ian Padayhag

Contract Hire Plus GAP

Verified Review
Published 5 days ago

V informative and helpful service

V informative and helpful service

Mr Jamie Lester

Contract Hire Plus GAP

Verified Review
Published 6 days ago

Friendly and Efficient Organisation and Staff

Have used ALA for GAP Insurance for a number of years now, always friendly, helpful and professional and value for money. Excellent.

Tracy Brown

Contract Hire Plus GAP

Verified Review
Published 6 January 2022

Always a pleasure to deal with ALA

Always a pleasure to deal with ALA, bright breezy no nonsense.

This time Olivia dealt with all my queries simply, clearly and concisely and we had a chat about the office location.

Stephen Cooper

Contract Hire Plus GAP

Verified Review
Published 29 December 2021

Highly recommened

Second time Ive used ALA for Gap insurance. Did an online search and found a 25% discount so even better!

Great pricing, easy to use website and great customer service after a quick call

I had a previous policy and they refunded the unused GAP insurance (minus an admin fee) after a quick call.

Will def use ALA again

Sanjay D Gohil Photography, London, GB

Contract Hire Plus GAP

Verified Review
Published 28 December 2021

better price given for the cover

better price given for the cover

Mr Mark Streeten

Contract Hire Plus GAP

Verified Review
Published 20 December 2021

We use ALA for gap insurance on every car

We use ALA for gap insurance on every new car we have and found them to be a totally professional company with a product that does exactly as it says on the side of the time. We had a right off a number of years ago and the settlement was in our account same day.
i would highly recommend this company to anyone who was thinking about GAP insurance... Just do it for peace of mind

Paul Ableson

Contract Hire Plus GAP

Verified Review
Published 17 December 2021

This is my second policy

This is the second policy I’ve had with them, with regards to buying their website explains each type of policy to aid choosing. I would use them again

Rich

ALA GAP Insurance is recommended and awarded by