Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,116 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 7 hours ago

ALA GAP Insurance

Good website - easy to use and reasonable prices

S Shah

Contract Hire Plus GAP

Verified Review
Published 12 hours ago

Excellent customer service very helpful…

Excellent customer service very helpful and very easy to set up my GAP insurance.

K.Davis

Contract Hire Plus GAP

Verified Review
Published 1 day ago

Gap Insurance

Have had a leased car before and used ALA for gap insurance. Easy to use and set up. No probems

Mrs Mary Spencer

Contract Hire Plus GAP

Verified Review
Published 2 days ago

Very efficient and user friendly

Very efficient and user friendly

Colin Hedley

Contract Hire Plus GAP

Verified Review
Published 2 days ago

Easy to understand website

Easy to understand website

Lynsey McCormick

Contract Hire Plus GAP

Verified Review
Published 4 days ago

Excellent company to deal with

Excellent company to deal with, good price and professional knowledge

Mark Midgley

Contract Hire Plus GAP

Verified Review
Published 4 days ago

Easy to purchase online and at a very…

Easy to purchase online and at a very good price. Cannot comment on the insurance service and hoping I don’t have to!

Helen

Contract Hire Plus GAP

Verified Review
Published 5 days ago

Not had to use the policy

Not had to use the policy but it was easy to get a competitive quote and to buy.

Richard

Contract Hire Plus GAP

Verified Review
Published 23 October 2020

Quick and easy to complete

Quick and easy to complete

Joanne Rose

Contract Hire Plus GAP

Verified Review
Published 22 October 2020

|First Class service

|First Class service

David Sanders

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more