Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,553 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 9 hours ago

Excellent

Excellent customer service and great product..

Faraz Tasnim, Cardiff, GB

Contract Hire Plus GAP

Verified Review
Published 1 day ago

I had a great Quote from ALA and the…

I had a great Quote from ALA and the Process of seeing what was covered was very transparent. When rectifying a mistake on my part a staff member assisted me called Katie who was very professional and credit to ALA and sorted issues out very promptly . Will happily renew again when time comes again.

customer

Contract Hire Plus GAP

Verified Review
Published 2 days ago

really easy to use and did exactly what…

really easy to use and did exactly what i wanted.

Martin

Contract Hire Plus GAP

Verified Review
Published 3 days ago

ALA Gap Insurance

Excellent service again from ALA Insurance, great quote . This is the second time we have used ALA, and even cheaper this time.!!Great customer service , Sophie was polite, well mannered and super efficient, no complaints from me .

Debbie Ross

Contract Hire Plus GAP

Verified Review
Published 22 June 2022

Straight forward and answered all my…

Straight forward and answered all my questions..

Karen Young

Contract Hire Plus GAP

Verified Review
Published 20 June 2022

Very professional

Very professional, not pushy & friendly. Olivia was “ fantastic”😁

Nigel Dentith

Contract Hire Plus GAP

Verified Review
Published 17 June 2022

Very happy we came back for more

This is the second time we have used ALA Gap insurance. We were very happy on our first two year cover we have decided to use on our new vehicle.

John

Contract Hire Plus GAP

Verified Review
Published 15 June 2022

Simple process to get insurance

Simple process to get insurance. Good price - much better than offered by the vehicle supplier. No experience of claim handling

PT

Contract Hire Plus GAP

Verified Review
Published 14 June 2022

Super easy and fast

Super easy and fast. Best quote on the market

PH

Contract Hire Plus GAP

Verified Review
Published 11 June 2022

A simple way to protect your pride and…

A simple way to protect your pride and joy!
The 2nd time I've used ALA, its a simple, easy and quick journey to get yourself cover and peace of mind.

Sanj

ALA GAP Insurance is recommended and awarded by