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Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,261 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 1 day ago

I have used ALA gap insurance for…

I have used ALA gap insurance for years. They are brilliant!

Jonathan Smith

Contract Hire Plus GAP

Verified Review
Published 2 days ago

Excellent service and advice in setting…

Excellent service and advice in setting the policy up. Great value compared to other companies.
Thank you to Sarah & Dawn.

HC

Contract Hire Plus GAP

Verified Review
Published 4 days ago

Gap insurance

Straight forward process, easy.

Kathryne Kinder

Contract Hire Plus GAP

Verified Review
Published 4 days ago

Have purchased over a dozen Gap…

Have purchased over a dozen Gap insurance polices from ALA for myself and close family when taking out contract hire contracts. Easy to arrange and gives complete peace of mind without paying exorbitant loaded premiums charged by main dealerships.

Gary

Contract Hire Plus GAP

Verified Review
Published 4 days ago

WELL INFORMED KATIE (STAFF) AND POLITE…

WELL INFORMED KATIE (STAFF) AND POLITE AND UNDERSTOD MY REQUIREMENTS

Kishorchandra Vinodrai Drone

Contract Hire Plus GAP

Verified Review
Published 5 days ago

The process of obtaining GAP insurance…

The process of obtaining GAP insurance through ALA was very quick and efficient on the web site. Everything went through smoothly. Thoroughly recommended.

Allan W Brown

Contract Hire Plus GAP

Verified Review
Published 6 days ago

Excellent service as always.

Excellent service as always.

John A Buchanan

Contract Hire Plus GAP

Verified Review
Published 3 April 2021

Excellent in every way

Chose ALA Insurance for my gap insurance after reading excellent reviews online. Quality product, excellent price and easy to navigate website resulted in a smooth customer journey. Highly recommended and will certainly be using ALA Insurance again.

Gary

Contract Hire Plus GAP

Verified Review
Published 2 April 2021

Called for clarification

Mostly did on line myself but called an advisor to ask a couple of questions before completing the application. She was very friendly and knowledgeable and helped me choose the options that were right for my circumstances.

Fiona Little

Contract Hire Plus GAP

Verified Review
Published 2 April 2021

Really easy to apply and a good offer…

Really easy to apply and a good offer too - I guess I hope I never need to rely upon it :)

Steven Mather, Leicester, GB

ALA GAP Insurance is recommended and awarded by