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Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Contract Hire Plus based on 1,323 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Contract Hire Plus GAP

Verified Review
Published 1 day ago

Always a great service from ALA

Always a great service from ALA

Andrew naylor

Contract Hire Plus GAP

Verified Review
Published 1 day ago

Great price

Great price.
Very competitive priced product and much cheaper than manufacturers equivalent, Only downside is had around 8 emails trying to upsell me additional products since purchasing original policy in the space of a week!

Jake Burns-Warren

Contract Hire Plus GAP

Verified Review
Published 5 days ago

Easy and competitive price through…

Easy and competitive price through money saving expert

Annette Brogden

Contract Hire Plus GAP

Verified Review
Published 6 days ago

I have used them for the past few cars…

I have used them for the past few cars I've had, very good and easy to deal with, need them to bring back alloy wheel insurance please

Neal Branston

Contract Hire Plus GAP

Verified Review
Published 6 days ago

Excellent Sevice

I found their service excellent with excellent customer services along with a good price for good cover. I would recommend anyone to use this service.

Peter Downie

Contract Hire Plus GAP

Verified Review
Published 16 June 2021

Overall very easy transaction and…

Overall very easy transaction and excellent customer service.

Ivan P

Contract Hire Plus GAP

Verified Review
Published 16 June 2021

Nice and easy.

Nice and easy.

Russell Naude

Contract Hire Plus GAP

Verified Review
Published 15 June 2021

All worked very well

All worked very well. I don't like doing things on line but in this case it was easy.

Mr Penfold

Contract Hire Plus GAP

Verified Review
Published 15 June 2021

Very helpful and fast turnaround

Very helpful and fast turnaround. Have used this company before and would highly recommend them.

Mrs Cater

Contract Hire Plus GAP

Verified Review
Published 15 June 2021

Excellent service

Excellent service, 2 time buying product and 3rd time overall for my wife's car as well, highly recommend easy to sort service

Kevin gall

ALA GAP Insurance is recommended and awarded by