Trustpilot

ALA Insurance rates: Excellent 4.8 out of 5 for Scratch and Dent Insurance based on 47 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Scratch and Dent Insurance

Verified Review
Published 20 January 2022

Great service

Great service

Sanjay Shah

Scratch and Dent Insurance

Verified Review
Published 11 January 2022

Excellent transferrable cover

Excellent transferrable cover

Len

Scratch and Dent Insurance

Verified Review
Published 15 June 2021

Exceptionally prompt and helpful service

Exceptionally prompt and helpful service

Daniel H

Scratch and Dent Insurance

Verified Review
Published 14 June 2021

A1 PLUS 5 Stars

Excellent service and policies

R HALSTEAD

Scratch and Dent Insurance

Verified Review
Published 24 March 2021

Excellent company yo deal with

Excellent company yo deal with , very professional and knowledgeable staff, great value for money also.

Iain Irvine

Scratch and Dent Insurance

Verified Review
Published 25 September 2020

Excellent Products and very helpful…

Excellent Products and very helpful service with high class cover .. many thanks Lee

Mohamed

Scratch and Dent Insurance

Verified Review
Published 30 October 2019

Submitting a claim was quickly and…

Submitting a claim was quickly and efficiently handled, the two engineers who turned up to repair my dents and scratch phoned the day before to inform me of a time, they were on time, professional and did a fantastic job in repairing my vehicle, 10 out of 10 for service, I would highly recommend this insurance

Mr Tony Howard

Scratch and Dent Insurance

Verified Review
Published 15 December 2018

Jason away but Dawn showed that who…

Jason away but Dawn showed that who ever you deal with, as a client you come away feeling that this company understands the meaning of true customer service. Why are there so few companies that achieve any sense of true customer service? ALA prove that it can be done. If only others could follow their corporate culture the world would be a happier place. It really is about people. Well done ALA.

Loosmore

Scratch and Dent Insurance

Verified Review
Published 13 September 2018

excellent site with right information…

excellent site with right information to be able to make a decision and easy to purchase the insurance cover I was after.

Sanjay Shah

Scratch and Dent Insurance

Verified Review
Published 21 July 2018

An excellent company and great service

An excellent company and great service

Sunil Thakker

ALA GAP Insurance is recommended and awarded by