Scratch and Dent Insurance reviews


What our customers have to say about ALA Scratch and Dent Insurance products.

5 out of 5Published 30 October 2019

“Submitting a claim was quickly and… – Submitting a claim was quickly and efficiently handled, the two engineers who turned up to repair my dents and scratch phoned the day before to inform me of a time, they were on time, professional and did a fantastic job in repairing my vehicle, 10 out of 10 for service, I would highly recommend this insurance”

Mr Tony Howard

5 out of 5Published 15 December 2018

“Jason away but Dawn showed that who… – Jason away but Dawn showed that who ever you deal with, as a client you come away feeling that this company understands the meaning of true customer service. Why are there so few companies that achieve any sense of true customer service? ALA prove that it can be done. If only others could follow their corporate culture the world would be a happier place. It really is about people. Well done ALA.”


5 out of 5Published 13 September 2018

“excellent site with right information… – excellent site with right information to be able to make a decision and easy to purchase the insurance cover I was after.”

Sanjay Shah

5 out of 5Published 21 July 2018

“An excellent company and great service – An excellent company and great service”

Sunil Thakker

5 out of 5Published 11 May 2018

“The overall experience was excellent – The overall experience was excellent, every question I asked was professionally answered. I never felt under any pressure to buy the policy and the team made sure it was 100% right for me. From the first call I made everything was really slick and clear and I couldn’t fault the team, price and the product.
I would absolutely recommend this company.
A big well done to Gemma Trice you were excellent and Please thank the other colleagues that helped me with my purchase.”

Paul Pritchard

5 out of 5Published 24 November 2017

“Extremely professional but with warmth … – Extremely professional but with warmth and caring. A pleasure to deal with.”

Robin Young

5 out of 5Published 6 October 2017

“Scratch and Dent policy- a very happy customer – Have just taken out a new Scratch and Dent policy, impression so far is great! One of the most helpful and informative companies, great price for the policy, wish all business was this pleasant, easy and quick!”


5 out of 5Published 12 September 2017

“A very straight forward process on the … – A very straight forward process on the website. Many options available.”

Mallorca man

5 out of 5Published 29 July 2017

“Very good service – Very good service. Nice competitive price for insurances. Will definitely recommend to everyone.”

Anupama Shaikh

5 out of 5Published 3 July 2017

“Spoke to Katy – Spoke to Katy - was extremely helpful, Polite and Friendly - a credit to your Team - This is the second time I have recently had dealing with your company and will 100% return - excellent customer satisfaction”


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