Scratch and Dent Insurance Reviews
ALA Insurance rates: Excellent 4.9 out of 5 based on 45 reviews
ALA Insurance rates: Excellent 4.9 out of 5 for Scratch and Dent Insurance based on 45 reviews
At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.
We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.
All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.
Verified Customer Reviews
Scratch and Dent Insurance
Exceptionally prompt and helpful service
Exceptionally prompt and helpful service
Daniel H
Scratch and Dent Insurance
A1 PLUS 5 Stars
Excellent service and policies
R HALSTEAD
Scratch and Dent Insurance
Excellent company yo deal with
Excellent company yo deal with , very professional and knowledgeable staff, great value for money also.
Iain Irvine
Scratch and Dent Insurance
Excellent Products and very helpful…
Excellent Products and very helpful service with high class cover .. many thanks Lee
Mohamed
Scratch and Dent Insurance
Submitting a claim was quickly and…
Submitting a claim was quickly and efficiently handled, the two engineers who turned up to repair my dents and scratch phoned the day before to inform me of a time, they were on time, professional and did a fantastic job in repairing my vehicle, 10 out of 10 for service, I would highly recommend this insurance
Mr Tony Howard
Scratch and Dent Insurance
Jason away but Dawn showed that who…
Jason away but Dawn showed that who ever you deal with, as a client you come away feeling that this company understands the meaning of true customer service. Why are there so few companies that achieve any sense of true customer service? ALA prove that it can be done. If only others could follow their corporate culture the world would be a happier place. It really is about people. Well done ALA.
Loosmore
Scratch and Dent Insurance
excellent site with right information…
excellent site with right information to be able to make a decision and easy to purchase the insurance cover I was after.
Sanjay Shah
Scratch and Dent Insurance
An excellent company and great service
An excellent company and great service
Sunil Thakker
Scratch and Dent Insurance
The overall experience was excellent
The overall experience was excellent, every question I asked was professionally answered. I never felt under any pressure to buy the policy and the team made sure it was 100% right for me. From the first call I made everything was really slick and clear and I couldn’t fault the team, price and the product.
I would absolutely recommend this company.
A big well done to Gemma Trice you were excellent and Please thank the other colleagues that helped me with my purchase.
Paul Pritchard
Scratch and Dent Insurance
Extremely professional but with warmth …
Extremely professional but with warmth and caring. A pleasure to deal with.
Robin Young
For claims we rate
ALA GAP Insurance is recommended and awarded by
