Buying a bicycle can often be a significant investment, especially for an electric bike. With the growing number of cyclists on roads, it is more important to protect yourself and your bike should you get involved in an accident or have your bike stolen. Bike insurance protects your bicycle in the event of malicious or accidental damage or bike theft. ALA can also cover you for 31 consecutive days outside of the UK and up to 90 days per year.
If you choose additional Cycle Insurance cover, you can protect your cycle accessories, cycle hire costs, public liability expenses and more. Making sure your claim is successful is essential if you want to avoid being left with a potentially large expense without a settlement from your bike insurance company. For your claim to be successful, you must prove that you are the bike owner, among other requirements.
Here, we explore what evidence of ownership is, why you need it, and which are valid documents to prove you are the bike owner. You will also learn about insuring a second-hand bike and the consequences of failing to provide adequate proof of purchase.
When making a bicycle insurance claim, you must provide evidence that you are the bike owner, this prevents policyholders from claiming on stolen bikes or bikes bought through unregistered dealers or private sellers.
You also need to prove that you own an approved lock by Sold Secure so that your insurance company knows that you have taken the proper steps to avoid a stolen bike. You also need to prove that you own any insured accessories if you have chosen to add cycle accessory cover to your policy.
Bike insurance companies tend to have similar requirements surrounding evidence of ownership. Here at ALA, we only accept the following documents as proof:
● A till/VAT receipt from a brick & mortar store in the name of the policyholder or immediate family.
● A gifting receipt issued at the time of purchase. If the bicycle were gifted without a gifting receipt, proof of purchase by the original owner (if a close family member) would suffice.
● A delivery note with the policyholder’s name and the make/model of the insured bike.
● Evidence that the bike was provided as a replacement on another insurance policy.
You will need to provide one of the above documents every time you claim on bike insurance, so you must know where to find this information at all times.
Proving you have possession of the bike is one thing, but you also need to prove that you either purchased it or that it was gifted to you. The following documents are not enough to prove ownership, so ensure you have the right documents before making a claim:
A photo of your bicycle: This does not prove that you bought the bike
A bank statement: this does not provide an itemised breakdown of the costs, nor does it prove that you paid for your specific bike (make model and value). If you bought anything else at the same time, such as accessories or a Sold Secure lock, it would be difficult to prove what you paid for.
Bank transfer (for private bike sale): private sales are not covered and bank statements are not a valid form of proof.
Receipt from a private seller (not VAT-registered): as above, private sales, without a VAT receipt, are not covered
Registration of your bike with BikeRegister: Although it can be useful for recovering a stolen bike, it does not prove that you paid for it.
Insuring a second-hand bike works similarly to insuring a new bike. You will need to provide proof of ownership, your bike must be in good working order, and you must abide by the security requirements outlined in our policy.
It can be more difficult to obtain valid evidence of bike ownership for a second-hand bike. You will only be able to insure it if it is from a registered retailer and you have one of the above documents. If you bought your bike from a private seller or an unregistered dealer, you would not be able to claim on an ALA policy.
If you need to make a claim and don’t have evidence of ownership, your claim and policy will be invalid. You want to ensure you have the right documentation before taking out a policy because an invalid claim will be frustrating.
Ownership transfer is possible within the policyholder’s immediate family. You cannot pass the bike on to someone outside of your immediate family.
If you have any of the following additional bicycle cover options, you may be required to provide further documentation:
● Accessory cover – you will need to provide proof of purchase of your original insured accessories and the receipt (from a registered retailer) for the replacement accessories up to the agreed value on your policy schedule.
● Cycle Hire replacement – you will need to provide proof of cycle hire from a registered hire company up to the agreed value on your policy.
● Legal expenses – to be reimbursed for legal costs in certain circumstances, you will need to provide an invoice for legal fees to your insurer. Read more about legal coverage here.
● Other costs – generally, you will have to provide invoices or receipts for the costs of covered items for them to be reimbursed
If you are looking for a flexible insurance policy for your bicycle, check out our buildable policies. Our standard policies cover bicycle theft, malicious or accidental damage. If you need additional insurance cover, you can add the following:
● Bike Accessory Cover (up to £2,000)
● Cycle Hire Replacement (up to £500)
● Personal Injury Cover (up to £25,000)
● Legal Expenses (up to £100,000)
● Public Liability Cover (up to £2m)
We offer cycle insurance policies for a wide range of bikes; build a quote today!
Cycle insurance offers to cover the cost of bicycle repairs if they impair the bike’s function. Cycle insurance will also replace your bicycle (new for old where it is less than 3 years old) in the event of theft or damage beyond repair. You will have to pay your policy premium (paid monthly or for a whole year) and your agreed excess, should you need to make a claim. You will also have to meet specific requirements. Read about how specialist bike insurance works here.
If you need to make a claim, here. You will need to provide policy information in addition to proof of purchase, such as a purchase receipt, a crime reference number (obtained within 48hrs) and any necessary additional information relating to your policy agreement. You may also want to take photos of your bicycle and how you stored it to aid your claim.
If you fail to take proper care of your bike (e.g., use an unapproved bike lock), your claim may be rejected. ALA will cover you if you lend your bike to a member of your immediate family and if they also adhere to the security requirements outlined in your policy.
Without proof of ownership, it can be difficult to insure a bicycle, so if you have lost your purchase receipt, you should contact the seller as soon as possible, as they may have a record of your transaction and may be able to provide another receipt.
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