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Trustpilot

ALA Insurance rates: Excellent 4.8 out of 5 for Agreed Value GAP Insurance based on 255 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Agreed Value GAP

Verified Review
Published 1 day ago

very goods services and reliable…

very goods services and reliable consider to take a policy with this company it is excellent services they will explain you every information what you need Thanks

Asghary Sarwar

Agreed Value GAP

Verified Review
Published 1 day ago

Does the job.

Easy to use site with good cover at a decent price.

Avo

Agreed Value GAP

Verified Review
Published 3 days ago

Extremely helpful

Extremely helpful. Listened to what I required then took me through my available options. There was no pressure to buy. More than happy to deal with them. Hope I never have to claim but the peace of mind is good should I have to.

Steve, Bishop Auckland

Agreed Value GAP

Verified Review
Published 1 April 2021

All easy to purchase and clear

All easy to purchase and clear. Decent price for three years

Sabeek

Agreed Value GAP

Verified Review
Published 31 March 2021

Quick and easy process and a great…

Quick and easy process and a great cover for the car.

Adam

Agreed Value GAP

Verified Review
Published 31 March 2021

Back for a third time

Back for a third time. No nonsense, straightforward service that delivers at a far better price than main dealers.

To be honest, you'd think car insurance on its own should be enough. You don't buy a burger and expect to pay extra for the patty because its missing after you've unwrapped it. Gap insurance as a concept feels like its a similar scenario to me. The reason I applaud its existence is because it allows me to limit my exposure when the major insurance companies renege on their responsibilities by trying to sell you short. On the grounds of that alone, the few hundred pounds you pay for GAP could easily cover the thousands you stand to lose in the event of a claim on any car. So on the grounds of that alone its worth it and ALA seem to be the best out there.

Warren Cox, Newbury, GB

Agreed Value GAP

Verified Review
Published 28 March 2021

Good overall

Apart from some restrictions in choosing the cover I wanted, the overall experience was good.

George Baird

Agreed Value GAP

Verified Review
Published 20 March 2021

Extremely helpful!

Really quick and reasonable. I took out the wrong insurance, they noticed and called to correct which was so easy and quick.

Louise

Agreed Value GAP

Verified Review
Published 19 March 2021

I received all the information I…

I received all the information I needed and spoke to a very helpful and pleasant person

Jane Prew-Bridgwood

Agreed Value GAP

Verified Review
Published 18 March 2021

Easy to deal with.

Easy to deal with.

Iain Hawthorn

ALA GAP Insurance is recommended and awarded by