Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Agreed Value GAP Insurance based on 179 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Agreed Value GAP

Verified Review
Published 3 days ago

First class

First class. Easy Convivial. A service to recommend.

David Boag

Agreed Value GAP

Verified Review
Published 4 days ago

Very fast service great value highly…

Very fast service great value highly recommended thank you

Mrs HADJI

Agreed Value GAP

Verified Review
Published 30 July 2020

Go to company for GAP or agreed price insurance.

Polite and efficient service for GAP or 'Agreed value' insurance at a competitive price.
Knowledgeable and helpful staff always ready to help.

David Codling

Agreed Value GAP

Verified Review
Published 27 July 2020

Great service, great price

Great service, very reasonable price. Our BMW X4 GAP insurance runs out at the end of this month and I wanted to ensure we were covered if anything should happen to it. Was really pleased to find out I could cover the vehicle using and agreed price for the next 3 years. Peace of mind.

Pat Middleton

Agreed Value GAP

Verified Review
Published 23 July 2020

ALA Insurance - highly recommend!

ALA Insurance continue to provide a great service and products and I would (and have) recommended to family, friends and colleagues. Katie helped me on this occasion and as always provided helpful, friendly and knowledgable assistance. Thank you!

Jason

Agreed Value GAP

Verified Review
Published 20 July 2020

Very friendly staff

Very friendly staff, I even got a discount on the original quote.

Peter

Agreed Value GAP

Verified Review
Published 19 July 2020

Excellent

Perfect service and very knowledgeable staff.

Paul

Agreed Value GAP

Verified Review
Published 17 July 2020

Great Gap Insurance

I looked at a few GAP Insurance providers but ALA had the best reviews. The website is easy to use. I phoned up with a query and the man who answered was very helpful. Documents received set everything out very clearly. Would definitely recommend.

Lynda Ryan

Agreed Value GAP

Verified Review
Published 14 July 2020

easy & efficient

great service

Graham Campbell

Agreed Value GAP

Verified Review
Published 14 July 2020

Excellent Customer Service- Very…

Excellent Customer Service- Very Professional-Good Value

Chris Poplar

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more