Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Agreed Value GAP Insurance based on 348 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Agreed Value GAP

Verified Review
Published 23 hours ago

Professional

Friendly, professional and helpful advice.

David Cliff

Agreed Value GAP

Verified Review
Published 1 day ago

Satisfactory service

Very helpful. Listening to my requireme to and found a plan that suited me.

Norma Carter, London, GB

Agreed Value GAP

Verified Review
Published 4 days ago

Good customer service.

Good customer service.

Abdul Wahedy

Agreed Value GAP

Verified Review
Published 5 days ago

Have been using ALA for my GAP…

Have been using ALA for my GAP insurance for 10 years after finding them listed as one of the top companies by Which for GAP insurance. I have always found them Helpful to deal with and always competitive especially against the policy’s sold by the dealers.

Michael Hood

Agreed Value GAP

Verified Review
Published 6 days ago

Renewal of GAP insurance

One simple phone call to renew for a further 5 years with a friendly and helpful representative at a reasonable cost.

Stella Priest

Agreed Value GAP

Verified Review
Published 23 December 2021

Useful insurance sensible prices

Useful insurance sensible prices

Customer

Agreed Value GAP

Verified Review
Published 15 December 2021

Good prices, great service

Good prices, good customer service. I’ve used them 3 times now.

Carol

Agreed Value GAP

Verified Review
Published 14 December 2021

Very helpful and quick service to be…recommended

Very helpful and quick service to be recommended.

Jill Bragg

Agreed Value GAP

Verified Review
Published 8 December 2021

Exceptional Service !

Have renewed my gap insurance, great service, also offered additional discount which was a nice extra.. explained my options, fantastic service !

JRW

Agreed Value GAP

Verified Review
Published 8 December 2021

Great Customer Support on renewing…

Great Customer Support on renewing Insurance Policy. Appointment for Call kept. Knowledgable Staff. Would use again

Simon Kennerley

ALA GAP Insurance is recommended and awarded by