Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Agreed Value GAP Insurance based on 234 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Agreed Value GAP

Verified Review
Published 13 hours ago

I found my contact with ALA Insurance…

I found my contact with ALA Insurance to be a very pleasant experience with a very helpful member of staff who took time to listen to my questions & answered them very helpfully.

Wendy Broadley

Agreed Value GAP

Verified Review
Published 1 day ago

A returning customer.

I had already had dealings with ALA on my current vehicle and it was covered for three years, that time is now up and I have extended my cover for a further 2 years. I did not have to shop around as when I first took the cover out they were the best that I could find. The staff are very helpful to deal with.

Colin Freeman

Agreed Value GAP

Verified Review
Published 18 January 2021

I Always use ALA

I Always use ALA for all my GAP insurance. I had to claim once and they were extremely helpful from start to finish. They made a difficult situation a lot easier.

Janet H

Agreed Value GAP

Verified Review
Published 16 January 2021

Excellent service

Excellent service

Helen

Agreed Value GAP

Verified Review
Published 14 January 2021

SO COMPETITIVE

So simple to apply and way, way cheaper than car dealers. DO NOT BUY GAP INSURANCE FROM CAR DEALERS !!

MR TURNER

Agreed Value GAP

Verified Review
Published 14 January 2021

Good service

Good service. Positive response to queries. Very helpful, pleasant staff to support she required.

Ms julie carter

Agreed Value GAP

Verified Review
Published 14 January 2021

Very professional

Very helpful professional lady and would reccomend

Lorraine Morris

Agreed Value GAP

Verified Review
Published 5 January 2021

Great Service - As USUAL!

Had 1 car covered by the GAP insurance then covered a second car. First car policy ends on 25th January so I was contacted in November 2020 and they agreed to call back just before the policy ends - they did so I renewed again for 3 years!!

David Mcdonald

Agreed Value GAP

Verified Review
Published 29 December 2020

Easy to deal with

Easy to deal with, clear concise and decent value for money

sean

Agreed Value GAP

Verified Review
Published 23 December 2020

Bought my car gap insurance policy very…

Bought my car gap insurance policy very very good service and quick

customer

ALA GAP Insurance is recommended and awarded by

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