Need Advice? Call 01653 916304
or Email: info@ala.co.uk
Office Opening Hours: 8.30am to 6.30pm Monday to Friday, Saturday 9am to 2pm. Closed Bank Holidays.
What our customers have to say about ALA Agreed Value GAP Insurance products.
“Excellent – Very good experience with a company whose staff have time to discuss your needs to the full.”
Richard W
“Staff have always been polite and … – Staff have always been polite and helpful”
Lee Wilson
“Does what is says on the tin. – Polite courteous staff that do not try to sell anything other than the cover you need. Will without a doubt be using again in the future.”
michael hare
“Service and price – Great customer service by Katie and price was very competitive.”
Hamesh Sharma
“ALA - great service – ALA offered me a GAP insurance on my car when I fir purchased it. The insurance was very competitive and I have now had to claim on it after my car was written off in a recent accident.. The claim was dealt with promptly by the friendly team and payment took less than 14 days to come through. I will take out a new policy for my replacement car.Highly recommended.”
Mr Claassen
“Excellent communication with service to match – I took out the ALA Gap Insurance for my vehicle 3 years ago when I changed my car. I was recently contacted to inform me that the Insurance was due to expire. I was offered several choices and I decided to accept a further 3 years cover at a very good price.”
Colin Burgess
“Very good – So far my experience with them have been very positive and organized. Never had a claim though”
Jacob Joseph
“Excellent customer service. Very helpful. Will recommend – Excellent service from a returning customer. Will recommend. Gemma very helpful and provided all the information required. Thanks”
Adam Stone
“ALA Insurance – Excellent service”
Terence Parry
“Hassle free claim with excellent customer service – Made the call after my car was declared a total loss the only hassle I had was I agreed a price with the insurance company first then made a gap claim where they told me not to accept the first offer which was fair enough, the insurance company gave me top money for my car so it wasn't a problem, once I got paid out and sent the relevant documents to ala I was paid out very quick, I never thought I'd ever need this policy but took it out myself instead of the garage rip off prices and ala a fraction of the cost! I have recommended ala to many of my freinds who bought new cars and il .be a returning customer in the future! I've had 3 policies but only ever made one claim great piece of mind and we'll worth the money and hassle free claims.”
Scott Stevenson
Independently reviewed as a 5 star GAP Insurance policy by Defaqto and winner of the H.A.T. award for excellent customer service as voted by honestjohn.co.uk readers.