Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Back to Invoice Plus / Return to Invoice Plus based on 5,620 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Back to Invoice Plus GAP

Verified Review
Published 11 hours ago

Very helpful and quick definitely…

Very helpful and quick definitely recommend

Megan

Back to Invoice Plus GAP

Verified Review
Published 11 hours ago

Informative website

Informative website. Quick, simple sign up. Competitive prices.

Catherine Jackson

Back to Invoice Plus GAP

Verified Review
Published 12 hours ago

Member of staff very helpful and didn't…

Member of staff very helpful and didn't take long to transfer

Chrys Tovey

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Very helpful and personable assistant…

Very helpful and personable assistant on the phone. Excellent, so far.

jayne bishop

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Great service as always

Great service as always - this is my 3rd policy with them.

Charlotte was great again!

Clinton

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Great Service

Great service at a wonderful price. Explained the Gap Insurance policy cover clearly

NyeP

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Really fast and great customer service

Really fast and great customer service
Also great price.....

Nuno

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

As always great service from ALA

As always great service from ALA, really helpful staff.

MR O

Back to Invoice Plus GAP

Verified Review
Published 3 days ago

Excellent service

Excellent service

muzafar hayat

Back to Invoice Plus GAP

Verified Review
Published 3 days ago

Excellent service as always

Excellent service as always; the phone change of policy was dealt with promptly and efficiently.

Daniel H

ALA GAP Insurance is recommended and awarded by