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What our customers have to say about ALA Back to Invoice Plus / Return to Invoice Plus products.
“Everyone should have GAP insurance – Always very helpful and very competitive prices. I have been with ALA for some time and have renewed my car several times along with the policy. Never a problem and gives me peace of mind.”
“Purchased GAP Insurance through ALA… – Purchased GAP Insurance through ALA Insurance. What a professional, efficient and friendly company. I cannot rate this company highly enough. The staff are excellent and nothing is too much trouble for them. I hope I never have to use their service however, should the need arise, I feel confident that they will honour the agreement with no hassle. Thank you to the whole team!”
“Excellent through the policy purchase… – Excellent through the policy purchase process and Lee Stephenson was most helpful on emails with our concerns. Hope this never happens but the test of any insurance is on a claim”
“Extremely helpful and provided best… – Extremely helpful and provided best option to suit my needs”
“The best thing about ala was the online… – The best thing about ala was the online chat. Really great service too.”
“Top class service – Honestly no one wants to be in a situation where they have to make a claim, but when I was unfortunate enough, ALA were brilliant every step of the way.”
“Great company – Great company, reasonably priced. No issues in dealing with them. Highly recommended....”
“Phoned to change my policy over to a… – Phoned to change my policy over to a new car and spoke to Charlotte who handled it very efficiently and in a very courteous manner. Only cost me a nominal amount as I have downsized to a much cheaper card and so now I'm covered again for 3 years. Great service!”
“had fantastic service with very helpful… – had fantastic service with very helpful staff!!!
have recommened to others”
“Defo recommend ALA :) – Called up to enquire about GAP insurance with lots and lots of questions, as I have never had GAP insurance before!
The two people I spoke to could not have been more helpful, they were lovely, didn't complain about how many questions I had and were happy to answer all of them in as much detail as they could.
Customer service is 100% - would defo recommend to anyone, especially if you are unsure about anything like I was!!”