Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Back to Invoice Plus / Return to Invoice Plus based on 4,717 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Back to Invoice Plus GAP

Verified Review
Published 12 hours ago

This is a great product at a very…

This is a great product at a very competitive price. So much cheaper than the dealers offered and comes highly rated by those who have had to make a claim. The staff are so friendly and helpful.

Phil

Back to Invoice Plus GAP

Verified Review
Published 13 hours ago

Easy to sign up and a lot cheaper that…

Easy to sign up and a lot cheaper that dealerships
Proof would be if it needs to be used.

Trevor Hoyle

Back to Invoice Plus GAP

Verified Review
Published 17 hours ago

Great service as always and very…

Great service as always and very competitive products.

Stephen Brown, Peterlee, GB

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Great “Human” service

Great “Human” service

Mr P

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Charlotte was very patient with me

Charlotte was very patient with me. Explained everything clearly and made the process very easy.

Deniz

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Easy to use website

Easy to use website. Got what I wanted.

Amy B

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Really good customer service the lady I…

Really good customer service the lady I dealt with was fantastic nothing was to much trouble thanks guys great job

Martin

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Cheap and simple

Very easy to do and muc
h cheaper than buying through the dealer. Plus, they're basically throwing discounts at you, I found a great one through money saving expert

Narisha

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Excellent

Requested a quote from this company for GAP insurance having seen it recommended by the Money savings expert website. Really easy to access , all sorted in under 5 minutes and an excellent price received. Far better than quoted by the dealership . I would highly recommend.

Jayne Francis-Ward

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Great cover at good price.

Great cover at good price.

Jim Ferguson

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more