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Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Back to Invoice Plus / Return to Invoice Plus based on 5,141 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Back to Invoice Plus GAP

Verified Review
Published 13 hours ago

ALA Back to Invoice GAP

Came through to ALA via Money Saving Expert website after researching alternative GAP insurance in comparison to dealership prices. ALA have affordable products and a very easy experience in choosing the most suitable policy.

Ali Palizi

Back to Invoice Plus GAP

Verified Review
Published 19 hours ago

Great value for money

We have used ALA for a few years now after my son recommended them to us. Very competitive prices and much better price than buying through the dealership

maria raes

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Very good.

Very good service.

Mary Goddard

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Excellent

Excellent, very helpful and a great team.

Luca

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

New Policy

Just taken out new policy, quick, efficient and competitively priced. Hopefully won't have to use, but continued good service would give 5 stars.

Michael

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Efficient and professional service

Efficient and professional service. Thanks John

John Church, Neston, GB

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Very polite and efficient

Very polite and efficient

Susan

Back to Invoice Plus GAP

Verified Review
Published 3 days ago

Good value compared with dealer’s own…

Good value compared with dealer’s own FAO insurance. I already had a policy with a couple of months left on it and I expected a refund. As I also had a discount code on was told I couldn’t have both. Maybe I should have pushed for the refund, as it was written into my original policy.

Pam Roberts

Back to Invoice Plus GAP

Verified Review
Published 3 days ago

All good

Everything worked well and was easy to understand.

Andrew J

Back to Invoice Plus GAP

Verified Review
Published 3 days ago

Great

Excellent price and service

A

ALA GAP Insurance is recommended and awarded by