Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Back to Invoice Plus / Return to Invoice Plus based on 6,274 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Back to Invoice Plus GAP

Verified Review
Published 12 hours ago

All straightforward and simple to use

All straightforward and simple to use. Impressed how swift the communications were when I needed to amend a detail at VERY short notice!

GRUNTFUTTOCK

Back to Invoice Plus GAP

Verified Review
Published 15 hours ago

Provided an easy to understand…

Provided an easy to understand explanation of what my chosen policy covers. Helpful guidance on process of activating policy. An excellent service.

John

Back to Invoice Plus GAP

Verified Review
Published 15 hours ago

Great service and easy GAP cover

Great service and easy GAP cover

Simon

Back to Invoice Plus GAP

Verified Review
Published 16 hours ago

always an easy transaction to complete…

always an easy transaction to complete & Harvey is always very efficient.

Sarina Christy

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Hi Very friendly service And 5 star Service

Hi Very friendly service And 5 star serviceService

Imran Ali

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Just the product I wanted!

Just the product I wanted!

K Sutton

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Easy experience

In one phone call we resolved an existing GAP policy that was terminated early and agreed a new policy in its place. All completed in ten minutes and all my questions were answered professionally and politely.

David Jenkins

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Good pricing and really friendly and…

Good pricing and really friendly and helpful over the phone.

Mr Fay

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

FRIENDLY AND INFORMATIVE

FRIENDLY AND INFORMATIVE

Edward Ray

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Ease in sorting gap insurance

Have given 5 stars for the ease in taking out the gap insurance. Hopefully never have to use, but I hope ALA will be just as easy when making a claim.

Vince

ALA GAP Insurance is recommended and awarded by