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What our customers have to say about ALA Back to Invoice Plus / Return to Invoice Plus products.

5 out of 5

“Everyone should have GAP insurance – Always very helpful and very competitive prices. I have been with ALA for some time and have renewed my car several times along with the policy. Never a problem and gives me peace of mind.”


5 out of 5

“Purchased GAP Insurance through ALA… – Purchased GAP Insurance through ALA Insurance. What a professional, efficient and friendly company. I cannot rate this company highly enough. The staff are excellent and nothing is too much trouble for them. I hope I never have to use their service however, should the need arise, I feel confident that they will honour the agreement with no hassle. Thank you to the whole team!”


5 out of 5

“Excellent through the policy purchase… – Excellent through the policy purchase process and Lee Stephenson was most helpful on emails with our concerns. Hope this never happens but the test of any insurance is on a claim”


5 out of 5

“Extremely helpful and provided best… – Extremely helpful and provided best option to suit my needs”

Christopher Willbourne

5 out of 5

“The best thing about ala was the online… – The best thing about ala was the online chat. Really great service too.”


5 out of 5

“Top class service – Honestly no one wants to be in a situation where they have to make a claim, but when I was unfortunate enough, ALA were brilliant every step of the way.”


5 out of 5

“Great company – Great company, reasonably priced. No issues in dealing with them. Highly recommended....”

Tim Shaw

5 out of 5

“Phoned to change my policy over to a… – Phoned to change my policy over to a new car and spoke to Charlotte who handled it very efficiently and in a very courteous manner. Only cost me a nominal amount as I have downsized to a much cheaper card and so now I'm covered again for 3 years. Great service!”

Andy H

5 out of 5

“had fantastic service with very helpful… – had fantastic service with very helpful staff!!!

have recommened to others”

Jayashree Patel

5 out of 5

“Defo recommend ALA :) – Called up to enquire about GAP insurance with lots and lots of questions, as I have never had GAP insurance before!

The two people I spoke to could not have been more helpful, they were lovely, didn't complain about how many questions I had and were happy to answer all of them in as much detail as they could.

Customer service is 100% - would defo recommend to anyone, especially if you are unsure about anything like I was!!”


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