Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Back to Invoice Plus / Return to Invoice Plus based on 5,867 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Back to Invoice Plus GAP

Verified Review
Published 12 hours ago

Change of Vehicle

As experienced previously, very easy to change my existing policy to cover a new car - the staff are always polite, knowledgeable & helpful plus competitive pricing compared to main dealer.

Retired E Yorkshire

Back to Invoice Plus GAP

Verified Review
Published 21 hours ago

Great value - Great service

Perfect product as a price 50% lower that what was quoted by the new car dealership. It was so much cheaper I had to ring them to check and their customer service was excellent too.

Terry

Back to Invoice Plus GAP

Verified Review
Published 22 hours ago

Brilliant service as usual

Brilliant service as usual. Great competitive products.

Stephen Brown, Peterlee, GB

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

I have used ALA for gap insurance for…

I have used ALA for gap insurance for the last 4 cars and their service is brilliant. Don't just buy from the dealer! You'll get a better quote from ALA.

Roger

Back to Invoice Plus GAP

Verified Review
Published 1 day ago

Easy Purchase Process

ALA Insurance was easy to access online. Good experience with the purchase process.

Mrs Yvonne Pillinger

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Gap insurance for my Audi

A straightforward and simple buying process with very competitive rates.

Stephen Hendren

Back to Invoice Plus GAP

Verified Review
Published 2 days ago

Straightforward and easy to buy let…

Straightforward and easy to buy let alone best price. Thoroughly recommended.

Shaesta

Back to Invoice Plus GAP

Verified Review
Published 3 days ago

Uncomplicated and easy to understand

The website was easy to use. It explained the different type of insurances available which helped me make my decision and pick the one which was appropriate for me.

Sherrie

Back to Invoice Plus GAP

Verified Review
Published 4 days ago

Don't have anything to do with this…

Don't have anything to do with this company. IT'S A SCAM.

derrick faux

Back to Invoice Plus GAP

Verified Review
Published 4 days ago

Fab service

Fab service when taking out the insurance and search for promo codes to get the price down

Meg R

ALA GAP Insurance is recommended and awarded by