Back to Invoice Plus / Return to Invoice Plus Reviews
ALA Insurance rates: Excellent 4.9 out of 5 based on 4,442 reviews
ALA Insurance rates: Excellent 4.9 out of 5 for Back to Invoice Plus / Return to Invoice Plus based on 4,442 reviews
At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.
We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.
All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.
Verified Customer Reviews
Back to Invoice Plus GAP
Transferred an existing policy to a new…
Transferred an existing policy to a new car, spoke to a nice chap (Jason) who went through the different options as the new car was actually older than the previous one. Very clear and helpful, and happy with the price
Frances
Back to Invoice Plus GAP
Gap insurance
Excellent service, nice and easy to update too.
Steven
Back to Invoice Plus GAP
Easy to understand the options and…
Easy to understand the options and website is easy to use. Thanks!
DAVID
Back to Invoice Plus GAP
Yes what a great service I couldn't be…
Yes what a great service I couldn't be more happier with the way the operator dealt with enquiry so easy to do gave me all the facts straightforward no-nonsense the fee for the 4 years was not what I expected I expected a higher amount to what I paid on the day absolutely happy with my purchase I was emailed the documents immediately peace of mind I have now my new car thoroughly recommend and so easy to do
DILJIT HAYRE
Back to Invoice Plus GAP
Great service
Options at a competitive price
S Jones
Back to Invoice Plus GAP
Gap for my new BMW
The whole process was very simple to follow and extremely good value for the money
Paul H
Back to Invoice Plus GAP
Worth the 5 stars every time!
I cannot fault the service from the guys at ALA. No endless options to go through on the phone. The phone was answered straight away and the issue I needed to sort was sorted within minutes. The staff are always very polite and helpful. And as for the prices..you'd find their quotes hard to beat anywhere! Would recommend to anyone.
Michael Brewster
Back to Invoice Plus GAP
It was all very quick and lady was very…
It was all very quick and lady was very helpful
Gillian Doherty
Back to Invoice Plus GAP
Quick and easy helpful staff.
Quick and easy helpful staff.
Angela Snowlimg
Back to Invoice Plus GAP
It was quick and easy to change my…
It was quick and easy to change my vehicles and extend the cover.
CT
For claims we rate
ALA GAP Insurance is recommended and awarded by
