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Excess Insurance reviews

What our customers have to say about ALA Excess Insurance products.

5 out of 5

“"Simply the best" – I am not an easily pleased individual where customer care is concerned but whenever I make contact with ALA, and in particular their staff member Katie Rollin, I am truly impressed by the courtesy, understanding, time taken and attention paid which combine to provide a level of professionalism that is second to none - and I have no hesitation in recommending this company.”

Martin (from the Scottish Borders).

5 out of 5

“Always excellent service … – I always have excellent service over the years
from your representative,Kate. She has a most pleasant and helpful personality.and it is always a pleasure to do business with her.”

Bernard Morgan

5 out of 5

“Alloys like new ! – Alloys like new !

Excellent quick service.
Would highly recommend”


5 out of 5

“Excellent customer service – Excellent Customer service , spoke to two helpful advisor about my renewal. Good price, excellent service , easy to deal with”


5 out of 5

“New Policy Renewal – Excellent service yet again from ALA. NO HAGGLING! just good honest service and fair price into the bargain”

Geraldine Balfour

5 out of 5

“Always ALA – Fast, efficient, effective and very helpful.
I actually really like using this company and I wish they did more insurance.
The staff are fantastic and always very helpful and deliver exactly what you need.”


5 out of 5

“Great service - excellent cover – I've been with ALA for 3 years now and found their policies and service first class. I have had cause to make a few claims and every one of them has been handled efficiently and without quibble.”


5 out of 5

“Everyone should use this company – Without a doubt I shall be using this company for years to come, they offer fantastic services that give peace of mind and helped save hundreds off my car insurance!”

Daniel Hadaway, Winsford, US

5 out of 5

“Very helpful staffGreat service – Very helpful staff
Great service”


5 out of 5

“Simple and clear process – A very easy and simple process to secure great value excess cover.
Everything is clear to understand.”

Martin Barron


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5 Star GAP Insurance Products

Named Highly Approved Trader by Honest John More information on Defaqto Star Ratings

Independently reviewed as a 5 star GAP Insurance policy by Defaqto and winner of the H.A.T. award for excellent customer service as voted by readers.