Need Advice? Call 01653 916304
or Email: info@ala.co.uk
Office Opening Hours: 8.00am to 7.00pm Monday to Friday, 9am to 3pm Saturday. Closed Sunday and Bank Holidays.
What our customers have to say about ALA Excess Insurance products.
“Great customer service and timely … – Great customer service and timely reminders.”
Jacob Joseph
“great company – great company, been using them for years and would recommend them without hesitation”
Robinson
“Well what can I say – Well what can I say - the quality of ongoing customer service provided to me by Katie Rollin is just ever increasing each time I have need to contact her about one or more of my policies and I'm struggling to come up with superlatives .......... this lady deserves continual recognition and I for one have no hesitation in providing it. from Martin (Scottish Borders)”
Martin (from the Scottish Borders).
“"Simply the best" – I am not an easily pleased individual where customer care is concerned but whenever I make contact with ALA, and in particular their staff member Katie Rollin, I am truly impressed by the courtesy, understanding, time taken and attention paid which combine to provide a level of professionalism that is second to none - and I have no hesitation in recommending this company.”
Martin (from the Scottish Borders).
“Always excellent service … – I always have excellent service over the years
from your representative,Kate. She has a most pleasant and helpful personality.and it is always a pleasure to do business with her.”
Bernard Morgan
“Alloys like new ! – Alloys like new !
Excellent quick service.
Would highly recommend”
Kiran
“Excellent customer service – Excellent Customer service , spoke to two helpful advisor about my renewal. Good price, excellent service , easy to deal with”
Thomas
“New Policy Renewal – Excellent service yet again from ALA. NO HAGGLING! just good honest service and fair price into the bargain”
Geraldine Balfour
“Always ALA – Fast, efficient, effective and very helpful.
I actually really like using this company and I wish they did more insurance.
The staff are fantastic and always very helpful and deliver exactly what you need.”
BigbellyBob
“Great service - excellent cover – I've been with ALA for 3 years now and found their policies and service first class. I have had cause to make a few claims and every one of them has been handled efficiently and without quibble.”
Robert
Independently reviewed as a 5 star GAP Insurance policy by Defaqto and winner of the H.A.T. award for excellent customer service as voted by honestjohn.co.uk readers.