Excess Insurance Reviews
ALA Insurance rates: Excellent 4.9 out of 5 based on 125 reviews
ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 125 reviews
At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.
We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.
All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.
Verified Customer Reviews
Excess Cover
Been a customer for number of years
Been a customer for number of years, if you have good car your proud to own these are the people to be insured with. They provide a GREAT SERVICE and no quibbles when you have a genuine claim!!!!
Geraldine Balfour
Excess Cover
Simple and easy buy which policy I…
Simple and easy buy which policy I required on the website. Quick and easy to navigate around the site.
L Arrand
Excess Cover
Nice Company
Nil issues and reasonable prices for covering large insurance excesses on pricey cars.
Picky, London, GB
Excess Cover
Very easy to purchase
Very easy to purchase. Seems good value, although haven't had to make a claim, so can't evaluate this part of the service
Simon W.
Excess Cover
Easy to Deal with, Always happy to explain anything you find unclear
Have had Gap policies over the last 5 or 6 years, recently also covered my Standard car policy excess, this was a renewal.
Geoff
Excess Cover
Excellent prompt service from Dennis H
Excellent prompt service from Dennis H. Kept informed along the way and made the process seamless.
Russell Brown
Excess Cover
Quick and easy
Quick and easy to do all on line
Leslie Frank Bauerfield
Excess Cover
Fantastic service as ever!
Fantastic service as ever!
Henry
Excess Cover
Excellent service and great price
Excellent service and great price
sarah Brown
Excess Cover
Simple
Simple, clear. How it should be.
Paul Mullinder
For claims we rate
ALA GAP Insurance is recommended and awarded by
