Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 178 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Excess Cover

Verified Review
Published 1 day ago

Excellent service

Excellent service

Basharat

Excess Cover

Verified Review
Published 6 days ago

The reminders via email are very…

The reminders via email are very helpful. SMS reminders would also be nice.

Michael Adams

Excess Cover

Verified Review
Published 7 January 2022

Good stuff

I renew my policy when I need to. Either gap or excess. I've made a claim in the past and they've paid without too much fuss. Happy days.

Heatshield, birmingham, GB

Excess Cover

Verified Review
Published 17 November 2021

Policy amendment

No problems amending my policy, the Lady in the office was very helpful and I have no hesitation in recommending ALA insurance services

Patrick Meades

Excess Cover

Verified Review
Published 15 November 2021

Easy to renew

Easy to renew

MF

Excess Cover

Verified Review
Published 4 November 2021

Easy to renew

Easy to renew. Good serice.

RH

Excess Cover

Verified Review
Published 6 October 2021

I wouldn't be without this cover

I wouldn't be without this cover. Have been using ALA for 3 years now. Worth the extra money for peace of mind. Yes I would recommend. 🙂

jack5870

Excess Cover

Verified Review
Published 5 October 2021

Excellent efficient service

Excellent efficient service

Mr Darren Whittaker

Excess Cover

Verified Review
Published 4 October 2021

good service as usual

good service as usual

DAVISON

Excess Cover

Verified Review
Published 30 September 2021

Quick and easy..thanks

Quick and easy..thanks

Shafali Bahri

ALA GAP Insurance is recommended and awarded by