Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 203 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Excess Cover

Verified Review
Published 1 day ago

Easy to deal with and good value…

Easy to deal with and good value services

Neal Branston

Excess Cover

Verified Review
Published 2 days ago

Great service

Simple transaction made so by a polite and knowledgeable member of staff. Thank you.

austin ellis

Excess Cover

Verified Review
Published 5 days ago

Excellent customer service provided

Excellent customer service provided

CHRIS BAILEY

Excess Cover

Verified Review
Published 20 June 2022

excellent

excellent, honest service you can rely on

JP

Excess Cover

Verified Review
Published 20 June 2022

Great service and great product!

Great service and great product!

Bob Kendall

Excess Cover

Verified Review
Published 4 June 2022

Happy Returning customer

Returning customer, for multiple policies covering what is now my second car with ALA

Sanjay

Excess Cover

Verified Review
Published 23 May 2022

Great product and customer service

Great product and customer service

Philip Greet

Excess Cover

Verified Review
Published 23 May 2022

Great product and customer service

Great product and customer service

Philip Greet

Excess Cover

Verified Review
Published 17 May 2022

Always a smooth easy process to renew…

Always a smooth easy process to renew and a great saving in event of making a claim

Racheal Smart

Excess Cover

Verified Review
Published 4 May 2022

Fine insurance but price increase more…

Fine insurance but price increase more than inflation

Alan Beck

ALA GAP Insurance is recommended and awarded by