Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 125 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Excess Cover

Verified Review
Published 1 day ago

Been a customer for number of years

Been a customer for number of years, if you have good car your proud to own these are the people to be insured with. They provide a GREAT SERVICE and no quibbles when you have a genuine claim!!!!

Geraldine Balfour

Excess Cover

Verified Review
Published 19 January 2021

Simple and easy buy which policy I…

Simple and easy buy which policy I required on the website. Quick and easy to navigate around the site.

L Arrand

Excess Cover

Verified Review
Published 10 January 2021

Nice Company

Nil issues and reasonable prices for covering large insurance excesses on pricey cars.

Picky, London, GB

Excess Cover

Verified Review
Published 8 January 2021

Very easy to purchase

Very easy to purchase. Seems good value, although haven't had to make a claim, so can't evaluate this part of the service

Simon W.

Excess Cover

Verified Review
Published 7 January 2021

Easy to Deal with, Always happy to explain anything you find unclear

Have had Gap policies over the last 5 or 6 years, recently also covered my Standard car policy excess, this was a renewal.

Geoff

Excess Cover

Verified Review
Published 5 December 2020

Excellent prompt service from Dennis H

Excellent prompt service from Dennis H. Kept informed along the way and made the process seamless.

Russell Brown

Excess Cover

Verified Review
Published 3 December 2020

Quick and easy

Quick and easy to do all on line

Leslie Frank Bauerfield

Excess Cover

Verified Review
Published 23 November 2020

Fantastic service as ever!

Fantastic service as ever!

Henry

Excess Cover

Verified Review
Published 26 October 2020

Excellent service and great price

Excellent service and great price

sarah Brown

Excess Cover

Verified Review
Published 21 October 2020

Simple

Simple, clear. How it should be.

Paul Mullinder

ALA GAP Insurance is recommended and awarded by

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