Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 117 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Excess Cover

Verified Review
Published 4 days ago

Excellent service and great price

Excellent service and great price

sarah Brown

Excess Cover

Verified Review
Published 21 October 2020

Simple

Simple, clear. How it should be.

Paul Mullinder

Excess Cover

Verified Review
Published 10 October 2020

Used ALA for Gap Insurance and recently…

Used ALA for Gap Insurance and recently had to claim. Everything went smoothly. Very competitive prices would definitely use again.

Margaret Webber

Excess Cover

Verified Review
Published 9 October 2020

All good so far

No experience of a 'claim' but communications and contact efficient, clear and easy.

Linda

Excess Cover

Verified Review
Published 29 September 2020

Great Policy & Service

Great Policy & Service

Mr Darren Whittaker

Excess Cover

Verified Review
Published 26 September 2020

Excellent Customer Service

Easy to use web site. Good pricing. Excellent service if need to contact by telephone. Have used ALA for many years and will continue to use them in the future.

Paul S

Excess Cover

Verified Review
Published 22 September 2020

Awesome service

Awesome service. Straightforward, simple, low cost.

Matt Woodage

Excess Cover

Verified Review
Published 21 September 2020

Great price of mind.

Great price of mind.

jack5870

Excess Cover

Verified Review
Published 16 September 2020

very good value for money and A UK CALL…

very good value for money and A UK CALL CENTRE WHERE PEOPLE CAN UNDERSTAND YOU!

Michael

Commercial Excess Cover

Verified Review
Published 15 September 2020

Great service would use again

Great service would use again

Gary Martin

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more