Excess Insurance reviews


What our customers have to say about ALA Excess Insurance products.

5 out of 5

“Early notification of end of contract… – Early notification of end of contract and excellent customer service on phone as well as value:-)”

Anil Patel

5 out of 5

“Very informative and polite – Very informative and polite
Thank you”


5 out of 5

“Insurance renewal – Great service.Everything was dealt with in a professional manner within minutes.Friedly staff.Many thanks.”

David Margerrison

5 out of 5

“Best customer service in the UK – Brilliant company can't do enough to help. Don't try to sell you anything unnecessary and do their best to save you money and get the best deal.Customer service is second to none and I work in customer service myself so I'm always ready to give other companies customer service credit where it's due.”

Wendy Lynch

5 out of 5

“As always -good friendly service and… – As always -good friendly service and advice from your rep Katie Rollin”

Bernard Morgan

5 out of 5

“great service and well looked after – great service and well looked after”

Satish Patel

5 out of 5

“Very polite – Very polite, clear, informative customer service.”

Kirk Watts

5 out of 5

“Great customer service and timely … – Great customer service and timely reminders.”

Jacob Joseph

5 out of 5

“great company – great company, been using them for years and would recommend them without hesitation”


5 out of 5

“Well what can I say – Well what can I say - the quality of ongoing customer service provided to me by Katie Rollin is just ever increasing each time I have need to contact her about one or more of my policies and I'm struggling to come up with superlatives .......... this lady deserves continual recognition and I for one have no hesitation in providing it. from Martin (Scottish Borders)”

Martin (from the Scottish Borders).

ALA GAP Insurance is recommended and awarded by