Excess Insurance Reviews
ALA Insurance rates: Excellent 4.9 out of 5 based on 100 reviews
ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 100 reviews
At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.
We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.
All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.
Verified Customer Reviews
Excess Cover
Easy to buy this insurance
Easy to buy this insurance, worked out cheaper to buy this policy than it was to reduce the excess on my car insurance policy.
richard
Excess Cover
Excellent services
Excellent services! Thank you.
Adriana Barbu
Excess Cover
Excellent service from Katy.
Excellent service from Katy.
Michael Barrington-King
Excess Cover
Easy process
Easy process, excellent customer service.
Laura H
Excess Cover
Thanks for your great service
Thanks for your great service
mr j p watts
Excess Cover
Lovely to deal with very professional…
Lovely to deal with very professional no overseas office .
Peter stringer
Excess Cover
Excellent friendly service and great…
Excellent friendly service and great value
Racheal Weston
Excess Cover
Top of the class once again
Although by the very nature of all things car insurance related contact with ALA is infrequent I have never failed to be impressed by the superb level of customer service that I receive. My regular point of contact is Katie and I am finding it difficult to produce sufficient relevant compliments for the way she looks after me - but when chatting to my wife just now after my call finished I described the feeling that Katie creates as being similar to that of someone placing a wonderfully warm and cozy blanket around you on a cold winter's evening. I just wish that there were higher rating stars to click on. (Posted by Martin in the Scottish Borders).
Martin (from the Scottish Borders).
Excess Cover
Well priced and easy to renew with good…
Well priced and easy to renew with good level of cover.
Mrs Cassilli
Excess Cover
Great prompt service with reminders.
Great prompt service with reminders.
Mr Grandhi
For claims we rate
ALA GAP Insurance is recommended and awarded by
