Excess Insurance Reviews
ALA Insurance rates: Excellent 4.9 out of 5 based on 138 reviews
ALA Insurance rates: Excellent 4.9 out of 5 for Excess Insurance based on 138 reviews
At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.
We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.
All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.
Verified Customer Reviews
Excess Cover
Excellent service
Excellent service, easy to navigate through website
Abi
Excess Cover
Always great
Always great
Andy
Excess Cover
Excellent service
Excellent service
Dhiren Punjani
Excess Cover
Very quick and efficient service
Very quick and efficient service. Good value for money and an easy company to deal with.
Steve Wells
Excess Cover
Good value products and excellent staff
Have used ALA insurance for a 5 year GAP Vehicle Replacement Plus agreement and the yearly Excess Cover insurance since Feb/March 2017 - always excellent, polite, professional service from ALA and Katie Rollins.
I was happy with the Excess Cover premium for the first couple of years - then ALA changed their underwriter - and now I'm even more satisfied as the cover is still the same, but approximately 50% cheaper. No complaints here. Will certainly use again.
Craig.
Excess Cover
Recommending ALA
I would fully recommend ALA having had a number of policies in the past including Back to invoice GAP insurance which I had to make a successful claim against due to the theft of my car with absolutely no issues
Tim Burt
Excess Cover
Easy and friendly staff all…
Easy and friendly staff all straightforward
Zisi
Excess Cover
easy website straight forward
easy website straight forward
Zisi
Excess Cover
Great prices and level of coverage for…
Great prices and level of coverage for the excess insurance I purchased
Stephen Jones
Excess Cover
Reminded me in time and a 10% discount
Reminded me in time and a 10% discount. Nice
ALEXANDER ALLOTEY
For claims we rate
ALA GAP Insurance is recommended and awarded by
