Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Keycare based on 48 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Keycare

Verified Review
Published 15 November 2021

Very helpful and professional.

Very helpful and professional.

Mr Peter Whitehead

Keycare

Verified Review
Published 10 November 2021

Renewed by phone

Link in email to renew with discount didn’t work, but phone support was great and sorted the renewal for me.

John

Keycare

Verified Review
Published 8 October 2021

Excellent service as always.

Excellent service as always.

Pauline Cottam

Keycare

Verified Review
Published 23 September 2021

Excellent service provided

Excellent service provided

Ansar Khan

Keycare

Verified Review
Published 8 September 2021

Simple and Non Complicated Insurance

Simple and non complicated process of insuring car keys. Prices very transparent. This is my second time using ALA. Very good customer service too.

Karen L

Keycare

Verified Review
Published 10 August 2021

Quick and easy to renew contract

Quick and easy to renew contract

Steve

Keycare

Verified Review
Published 3 August 2021

ALA Insurance offers an easy-to-use…

ALA Insurance offers an easy-to-use service that gives value for money. If you ever need to talk to someone, you will speak to a representative who is helpful and friendly.

Mr Head

Keycare

Verified Review
Published 27 July 2021

Good price

Good price, good coverage, easy to use website

Roger

Keycare

Verified Review
Published 26 July 2021

Peace of mind for another year.

Peace of mind for another year.

Gary Precious

Keycare

Verified Review
Published 15 July 2021

Easy and cheap price

I haven’t had to claim so not sure about how good the service is for that. However, I am very pleased with how easy and cheap it is to have peace of mind purchasing key care. I always wonder how I would manage if my bag got stolen or lost my keys now I don’t have to worry I would just make one call and all for the price of a meal out.

Tracey ridgway

ALA GAP Insurance is recommended and awarded by