Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Keycare based on 54 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Keycare

Verified Review
Published 3 March 2022

Renewing was faster by phone than…

Renewing was faster by phone than secure payment. For a senior citizen and costumer such service is GOD send. Staf who dealt with me was very pleasant, efficient and courteous. God Bless Her.

Kishorchandra Vinodrai Drone

Keycare

Verified Review
Published 1 March 2022

Can you not afford key fob insurance

Excellent value and a lot cheaper than the main dealer I've just renewed my key fob insurance and getting a 10% discount as I also have there gap insurance .lost Key fobs are very expensive , I also insured my house key lost house key ££££££££ for a lock smith so £32.40p for 2 insurance policy's with no excess peace of mind

phillip beharall

Keycare

Verified Review
Published 28 February 2022

Good value for potentially expensive…

Good value for potentially expensive problems if keys lost

John Symonds

Keycare

Verified Review
Published 28 February 2022

ALWAYS STRAIGHT FORWARD AND EASY TO…

ALWAYS STRAIGHT FORWARD AND EASY TO DEAL WITH, GREAT SERVICE!!

Geraldine Balfour

Keycare

Verified Review
Published 17 February 2022

Always efficiently dealt with when they…

Always efficiently dealt with when they contact me. I have just paid for another year for my keys.

Mrs Checkley-Mills

Keycare

Verified Review
Published 17 January 2022

I had set aside .

I had set aside .. and forgotten …an email reminding me about renewal so a very polite and unpushy telephone call reminded me that the policy renewal was due. Easy to do and accomplished within 5 minutes.

Mr David Wallington

Keycare

Verified Review
Published 15 November 2021

Very helpful and professional.

Very helpful and professional.

Mr Peter Whitehead

Keycare

Verified Review
Published 10 November 2021

Renewed by phone

Link in email to renew with discount didn’t work, but phone support was great and sorted the renewal for me.

John

Keycare

Verified Review
Published 8 October 2021

Excellent service as always.

Excellent service as always.

Pauline Cottam

Keycare

Verified Review
Published 23 September 2021

Excellent service provided

Excellent service provided

Ansar Khan

ALA GAP Insurance is recommended and awarded by