Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Van GAP Insurance based on 95 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Commercial Back to Invoice Plus GAP

Verified Review
Published 3 October 2020

Easy to deal with

Easy to deal with, no fuss, good price

Martin Warner

Commercial Contract Hire Plus GAP

Verified Review
Published 1 October 2020

Great service quick and sorted got…

Great service quick and sorted got more than one car on gap

Colin

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 30 September 2020

Very efficient

Helpful, clear, professional - thanks!

Andrea

Commercial Contract Hire Plus GAP

Verified Review
Published 22 September 2020

Excellent product for best price

Excellent product for best price, having done much research. Detailed, no jargon information and no pushy sales person! Additional discount via Honest John website.

K Mills

Commercial Contract Hire Plus GAP

Verified Review
Published 22 September 2020

super easy and super responsive

very good - super easy and super responsive - great comms.

KJ Callender

Commercial Back to Invoice Plus GAP

Verified Review
Published 14 September 2020

Great service as always used this…

Great service as always used this company for a number of years
No hassle when cancelling or amending a policy
Great customer service cheaper than main dealer GAP insurance

Mr Stone

Commercial Back to Invoice Plus GAP

Verified Review
Published 31 August 2020

Total peace of mind with great customer care

i have been a customer of Ala for more years than i can remember, nothing is to much trouble for the staff, really they go out of there way and make you feel a valued customer, i would never go anywhere else, the customer satisfaction is second to none, thank you ALA for peace of mind, Nathan Chadwick

Nathan Andy

Commercial Contract Hire Plus GAP

Verified Review
Published 20 August 2020

Great service

Great service , saved £150

Jim Woodford

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 15 August 2020

Excellent

all good - i have used ALA many times and website is straight forward to use - thanks - Jeff

Jeff Elliott

Commercial Back to Invoice Plus GAP

Verified Review
Published 31 July 2020

Good so far

Good so far, the real test is, IF a claim goes in !!?

e p

ALA GAP Insurance is recommended and awarded by

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