Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Van GAP Insurance based on 124 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 19 November 2021

Charlie was brilliant

Charlie was brilliant, really helpful & clear in the chat I had with her. This is the second Gap insurance I've taken out with ALA
Thanks
Andrew

Guest

Commercial Contract Hire Plus GAP

Verified Review
Published 20 October 2021

I was very pleased when I was notified…

I was very pleased when I was notified about GAP insurance that forgot I had. It was dealt with in a very kind manner and I have since took out a new contract. I am very happy with your customer service.

Stephen Hayes

Commercial Back to Invoice Plus GAP

Verified Review
Published 16 October 2021

Easy to generate quote

Easy to generate quote. Good prices from a company you can trust.

Mrs Biggadike

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 3 September 2021

Good cover at a good price

Read other good reviews. Price was competitive (better cover and cheaper than my new car dealer was offering); the purchase process was quick and easy.

JERRY HAWKINS

Commercial Back to Invoice Plus GAP

Verified Review
Published 15 August 2021

Straightforward online purchase

Straightforward online purchase, have used ALA several times for previous vehicles.
Excellent policy that carries through to next vehicle if replaced during policy period.
Many thanks to all at ALA

Garry York

Commercial Back to Invoice Plus GAP

Verified Review
Published 11 August 2021

Very quick and easy to do GAP…

Very quick and easy to do GAP insurance. Received a phone call in case I required help.

Fiona

Commercial Back to Invoice Plus GAP

Verified Review
Published 26 July 2021

Easy website great prices

Easy website great prices

Mr McCarthy

Commercial Back to Invoice Plus GAP

Verified Review
Published 19 July 2021

Service

Excellent service and staff

Edmund Gray

Commercial Back to Invoice Plus GAP

Verified Review
Published 16 July 2021

Quick and easy no long toutine

Quick and easy no long toutine

neil murphy

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 7 July 2021

Very good

Very good price

Mustafa Erguz

ALA GAP Insurance is recommended and awarded by