Van GAP Insurance Reviews
ALA Insurance rates: Excellent 4.8 out of 5 based on 132 reviews
ALA Insurance rates: Excellent 4.8 out of 5 for Van GAP Insurance based on 132 reviews
At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.
We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.
All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.
Verified Customer Reviews
Commercial Vehicle Replacement Plus GAP
Quick and efficient 👍
Quick and efficient 👍
Paul Westwood
Commercial Back to Invoice Plus GAP
Best customer service experience I've…
Best customer service experience I've had from an insurance company yet. Clear, straightforward explanations, no flannel. Excellent telephone manner (can't say that about many nowadays). Got the job done in a jiffy. Hope I never need to claim.
Elaine Havercroft
Commercial Contract Hire Plus GAP
Have used ALA for a few years
Have used ALA for a few years - low hassle, helpful and good value
June Harding
Commercial Contract Hire Plus GAP
Excellent customer service and…
Excellent customer service and competitive prices....as always, year after year.
Maureen Chesterman
Commercial Back to Invoice Plus GAP
Firstly
Firstly, you need to have a think about the recognisability of your brand.
I think I took out Gap Insurance with you, but to be honest I don't recall the name.
The call itself was really good. There is obviously something about how you go about your business and brief your staff that works very well.
The young lady I spoke to was really helpful. I was impressed.
Finally, it was only because I was so pleased with your call handler that I responded to your email. as a rule I do not respond to "no reply" emails and I won't be doing so again.
Steve Adkins
Commercial Contract Hire Plus GAP
Good customer service and fast.
Good customer service and fast.
White Carpentry Ltd
Commercial Contract Hire Plus GAP
This is the third time I have used them…
This is the third time I have used them and again very efficient and explained everything. Very satisfied
Philip Bailey
Commercial Back to Invoice Plus GAP
very friendly staff with an excellent…
very friendly staff with an excellent service and very competitive price
Gwynne Breese
Commercial Vehicle Replacement Plus GAP
Very easy and quick to complete
Very easy and quick to complete. Instant peace of mind
Samantha Smith, Nottingham, GB
Commercial Vehicle Replacement Plus GAP
Friendly and prompt service.
Friendly and prompt service.
Sabin Petrescu
For claims we rate
ALA GAP Insurance is recommended and awarded by
