Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Van GAP Insurance based on 101 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Excellent to deal with

Great advice offered over the telephone. Friendly and relaxed to deal with. Third policy I’ve had with ala.

Paul Williams

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 17 December 2020

always easy and very good price I would…

always easy and very good price I would recommend

Gary Britton

Commercial Back to Invoice Plus GAP

Verified Review
Published 17 December 2020

Pretty straightforward explanation by…

Pretty straightforward explanation by customer service made the whole experience great

Anselm

Commercial Back to Invoice Plus GAP

Verified Review
Published 15 December 2020

I have had gap insurance many times…

I have had gap insurance many times with ALA and always nice to deal with. Thanks

Neil Mcmillan

Commercial Back to Invoice Plus GAP

Verified Review
Published 1 December 2020

I have used ALA for my van/car gap…

I have used ALA for my van/car gap insurance- fortunately i have never had to claim.
They are always helpful and reasonable compared to main dealer gap insurance.- recommended- Matt-1/12/20

matthew

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 27 November 2020

Easy website to use

Easy website to use, get a quote and buy

Marky Mark

Commercial Contract Hire Plus GAP

Verified Review
Published 18 November 2020

Excellent service

Excellent service

Jakki Croly

Commercial Back to Invoice Plus GAP

Verified Review
Published 3 October 2020

Easy to deal with

Easy to deal with, no fuss, good price

Martin Warner

Commercial Contract Hire Plus GAP

Verified Review
Published 1 October 2020

Great service quick and sorted got…

Great service quick and sorted got more than one car on gap

Colin

Commercial Vehicle Replacement Plus GAP

Verified Review
Published 30 September 2020

Very efficient

Helpful, clear, professional - thanks!

Andrea

ALA GAP Insurance is recommended and awarded by

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