Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Vehicle Replacement Plus based on 3,470 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Really impressed me

Really impressed me, was happy to help and went the extra mile, good communication and definitely recommend

Jonathan Simpson

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Transfer/Renewal of GAP Insurance Policy.

I required transfer of an existing GAP policy onto a new vehicle. This was achieved very quickly over the telephone and at a very competitive premium.
New documentation was issued by email within half an hour of my request.
Staff were very courteous, friendly and helpful. I would definitely recommend this company to others.

Mr Jones

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Unbeatable On Price

I always use ALA insurance for GAP policies. They are unbeatable on price and arranging the cover is hassle free.

Steven T

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Positive

Easy to find, good price and reviews are positive!

Steven Dalton

Vehicle Replacement Plus GAP

Verified Review
Published 4 days ago

Gap insurance In a jiffy!

Quick and easy to take out gap insurance via website. Good choice of products and competitive premium rates.

J.Mattar

Vehicle Replacement Plus GAP

Verified Review
Published 4 days ago

Very easy to use/book

Very easy to use/book. Competitive pricing!

Claire Smith

Vehicle Replacement Plus GAP

Verified Review
Published 4 days ago

I change my car every three years and…

I change my car every three years and my wife does the same. Although we have never been involved in a total loss situation you never know hence we take out GAP insurance and Katie at ALA always makes it easy to transfer any remaining cover from our old cars onto the new. Price wise ALA are always the best and every time I email I get a reply within the hour if not sooner. All in all very happy with ALA and will take out another two policies in three years time when we change our cars next. Can definitely recommend.

Andrew Wallace

Vehicle Replacement Plus GAP

Verified Review
Published 4 days ago

Absolutely excellent service

Absolutely excellent service

garybanks

Vehicle Replacement Plus GAP

Verified Review
Published 5 days ago

.review of ALA Gap Insurance

Easy to apply for and very reasonably priced with excellent reviews on Trust Pilot.

Debra Stevenson

Vehicle Replacement Plus GAP

Verified Review
Published 11 January 2022

Very helpful

Very helpful, friendly in completing our policy changes

MR MARTIN MERCER

ALA GAP Insurance is recommended and awarded by