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Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Vehicle Replacement Plus based on 2,930 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Vehicle Replacement Plus GAP

Verified Review
Published 19 hours ago

gap ala good

I was looking for gap insurance for my new car that was cheaper then the dealer was offering and i checked out several different ones but i thought that this one was the best cover and value and it was easy to purchase and the policy was fully explained on there website

Alan

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Have bought policies for both myself…

Have bought policies for both myself and my Husband over the years. Always excellent prices, easy to buy online and customer service support is great. Should we ever be unfortunate to need to claim, I hope the service levels would be just as high.

Kerry Knowles, Wigan, GB

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Excellent service

Excellent service - was given an extra discount as their system would not pick up the correct car for my personal number plate. Much cheaper buying gap insurance through ALA than offered bythe car dealership!!!

William Shorey

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

After using a main dealer Gap option…

After using a main dealer Gap option for Gap insurance. Very expensive and when I changed car it took 18 months to get refund for early change over. Discovered ALA Gap insurance and found cost effective, reliable and an effective service. Will never change from them and can only highly recommend them

Thepeckys

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Excellent service and answered all…

Excellent service and answered all questions and queries.

Wayne bilvock

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

EXCELLENT PRODUCTS AND SERVICE.

I've just covered our new RAV4 using ALA's GAP insurance. I've used them for years now and always find their premiums competitive and their service second to none. I wouldn't go anywhere else.
Excellent company that deserves to do well!

firemac

Vehicle Replacement Plus GAP

Verified Review
Published 3 days ago

I purchased a Replacement GAP policy…

I purchased a Replacement GAP policy and received a very clear and professional advice at competitive prices.

Gregory Meier

Vehicle Replacement Plus GAP

Verified Review
Published 3 days ago

Kate was excellent and everything was…

Kate was excellent and everything was seamles and easy

Manolis

Vehicle Replacement Plus GAP

Verified Review
Published 3 days ago

So far so good

So far so good, paid my money and received good service.
Acid test is how responsive if and when claim is made!

Martin

Vehicle Replacement Plus GAP

Verified Review
Published 4 days ago

Hi Great Customer Service and Priced…

Hi Great Customer Service and Priced for a renewing customer

Mark Corbridge

ALA GAP Insurance is recommended and awarded by