Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Vehicle Replacement Plus based on 3,739 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Vehicle Replacement Plus GAP

Verified Review
Published 14 hours ago

Easy to change policy and good price…

Easy to change policy and good price too, would recommend.

Stephen

Vehicle Replacement Plus GAP

Verified Review
Published 19 hours ago

Good efficient service.

Good efficient service.

Mark Hull

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Swapped my car so had to redo my GAP…

Swapped my car so had to redo my GAP insurance. Gave them a ring, spoke to a really helpful guy, sorted in minutes. Lovely to still have a few companies out there with a person to talk to rather than all on-line.

Phill A.

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Straightforward and Competitively Priced

The process of purchasing GAP insurance was straightforward and clear. The price is very competitive. Overall it was 5 star service. I hope not to need it but it is peace of mind.

SarkaS

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

New car GAP insurance

Vehicle replacement GAP insurance purchased very easily over the phone. Explained different options of insurance.Good value for hopefully won't need it!

John Revell

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Gap cover

Good price for the cover required.
Very clear and easy to set up on line,extremely pleased and would definitely recommend.

Peter

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Great website and easy to use

Great website and easy to use

Jay Oliver

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Extremely helpful.

Extremely helpful. Thank you ALA Insurance for fantastic customer service.

Wayne Simpson

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Easy to use

Easy to use, good price.

Customer

Vehicle Replacement Plus GAP

Verified Review
Published 2 days ago

Tranfer of cover

Very helpful - enabled me to transfer cover from one car to another with no fuss.

Bob H

ALA GAP Insurance is recommended and awarded by