GAP Insurance

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Office Opening Hours: Monday to Friday 8.30am to 6pm. Closed Saturday, Sunday and Bank Holidays

Vehicle Replacement Plus reviews

What our customers have to say about ALA Vehicle Replacement Plus products.

5 out of 5

“Easy online purchase experience – I found the online purchase experience easy and the final price was more than £200 cheaper, for three year GAP cover, than the price being quoted by the Ford dealer for my new car.”

Nicola Lester

5 out of 5

“Great service – Great service”

Anthony Holdsworth

5 out of 5

“New customer – Have phoned ALA a couple of times with questions before deciding to purchase insurance from them. Very helpful and informative without the hard sell. A pleasure to deal with their representatives.”

Stella Priest

5 out of 5

“Excellent friendly and easy to … – Excellent friendly and easy to understand response to all my GAP Insurance questions. Documents e mailed promptly. I fee I now have the correct product in place at a competitive price. Many thanks.”

Andrea Freeman

5 out of 5

“Quick and easy – To change the Gap insurance from our old car to our new car was quick and easy. Any questions I had were quickly and efficiently dealt with.”

S Cooper

5 out of 5

“Does what it’s meant to – Had Vehicle Replacement policy and had a crash. ALA covered the full replacement value, without any fuss. Bought it again for the new car”


5 out of 5

“A very easy and pleasant experience … – A very easy and pleasant experience over the telephone when I altered my vehicle details. The call handler was polite and knowledgeable. Thank you.”

Lindsay Wightman

5 out of 5

“First Class Service! – Having experienced a ‘car-jacking’ in November 2017 and subsequently seeing the payout from the insurance company, I decided to take on GAP Insurance for my new car which I shall be collecting on Saturday.
I had a few questions to ask ALA before proceeding and spoke to Gemma who answered all my questions. She was a very pleasant and understanding individual who is a credit to ALA.
Thank you Gemma and thank you to ALA for a first class product. (I do hope I never have the need to invoke it!!)
Keith (Warwick)”

Mr keith duffell

5 out of 5

“Best Gap Insurance on the market – I have used A L A gap insurance on the last 3 car purchases to cover against uninsured loss on a new car in the unfortunate circumstances of the car being written off. Fortunately I have not needed to use the insurance part of the policy but have needed to cancel one policy and to transfer another onto a different car. In both cases there was no problem about doing what I asked, both transactions were completed in minuets and the refund for the cancelled policy arrived in days. Highly recommended, friendly and helpful people and they are also the cheapest.”

Mr Frank Tuckerman

5 out of 5

“ALA highly rated – A pleasure to deal with. The person l spoke to was knowledgeable, helpful and friendly. No high pressure sales techniques employed and l was given to take my time to choose the product l wanted and to ask questions.

A breath of fresh air compared to other companies l have dealt with in the past.”

Pete A


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5 Star GAP Insurance Products

Named Highly Approved Trader by Honest John More information on Defaqto Star Ratings

Independently reviewed as a 5 star GAP Insurance policy by Defaqto and winner of the H.A.T. award for excellent customer service as voted by readers.