Trustpilot

ALA Insurance rates: Excellent 4.9 out of 5 for Vehicle Replacement Plus based on 2,680 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Vehicle Replacement Plus GAP

Verified Review
Published 15 hours ago

Easy to use site

Easy to use site, but not given the option to increase cover limit.

K. Cottrell

Vehicle Replacement Plus GAP

Verified Review
Published 20 hours ago

Very easy and understandable process.

Very easy and understandable process.

Jim

Vehicle Replacement Plus GAP

Verified Review
Published 21 hours ago

i found using the site and any emails…

i found using the site and any emails for contact excellent ,made even better for a discount for being in a forum
great job guys everything went smoothly

daniel bowles

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Quick and clear service.

Quick and clear service.

Bahram Zarrinchang Fard

Vehicle Replacement Plus GAP

Verified Review
Published 1 day ago

Excellent Products and Easy buy

Website is very easy to navigate, lots of choices of product and ways to pay. I wish ALA did Tyre and Alloy cover though

James Heard

Vehicle Replacement Plus GAP

Verified Review
Published 3 days ago

Dawn was extremely helpful

Dawn was extremely helpful. Excellent customer service and advice.

Tom

Vehicle Replacement Plus GAP

Verified Review
Published 4 days ago

Easy Setup, Good Cover

The purchasing process & literature provided are good and clear. Pricing is very competitive (especially if compared to car manufacturer deals).

I have had no need to make a claim (hopefully the situation won’t change) but reviews suggest the process is straight forward.

Paul

Vehicle Replacement Plus GAP

Verified Review
Published 23 October 2020

Confidence with Gap insurance with ALA Insurance

Speaking with a member of the ALA Insurance team I found to be very helpful in insuring I gave all of the correct details regarding my purchase of a new vehicle before taking out a Gap insurance, would definitely recommend this company for Gap insurance.

John

Vehicle Replacement Plus GAP

Verified Review
Published 23 October 2020

Good price and service

Good price and service

S Khan

Vehicle Replacement Plus GAP

Verified Review
Published 23 October 2020

Harvey was super helpful in arranging…

Harvey was super helpful in arranging my GAP insurance - thanks.

Matt

ALA GAP Insurance is recommended and awarded by

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