Trustpilot

ALA Insurance rates: Excellent 4.7 out of 5 for Warranty Cover based on 120 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

Warranty

Verified Review
Published 1 day ago

My grandson needed repairs on his…Mercedes

My grandson needed repairs on his Mercedes saloon, ALA settled his claim with the garage who carried out the repair instantly. Because of their prompt action I decided to take out the same policy. It was very easy to apply and the application form very easily understood.

Ronald Coles

Warranty

Verified Review
Published 2 days ago

Warranty

The customer service was excellent, was very professional throughout.

kelly crouch

Warranty

Verified Review
Published 2 days ago

Took this insurance when I purchased a…

Took this insurance when I purchased a used car. When I tried to claim was instructed insurance invalid as a previous service date was outside of parameters

Anthony Jenkins

Warranty

Verified Review
Published 2 days ago

5 star

I am give u 5 star for the service

Mrs Asia Mir

Warranty

Verified Review
Published 29 July 2020

Easy to deal with and good service

Easy to deal with and good service

Mr Cartwright

Warranty

Verified Review
Published 27 July 2020

I felt I had to cancel my Warranty…

I felt I had to cancel my Warranty following the experience of my first claim.

George

Warranty

Verified Review
Published 25 July 2020

Good impression

I called seeking a warranty for my i3. The service was friendly and helpful, this with price helped make my decision.

John Roberts

Warranty

Verified Review
Published 23 July 2020

Excellent service and delivery

Excellent service and delivery

Rod M

Warranty

Verified Review
Published 20 July 2020

Very good service

Very good service

Brian

Warranty

Verified Review
Published 17 July 2020

Straight forward and easy

Straight forward and easy

Fiona

ALA GAP Insurance is recommended and awarded by

COVID-19 Coronavirus Update: Business as Usual We want to reassure our customers that we are doing all we can to protect our employees and deliver a seamless service to our customers. Find out more