Trustpilot

ALA Insurance rates: Excellent 4.8 out of 5 for Warranty Cover based on 309 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews

RAC Warranty

Verified Review
Published 8 hours ago

Harvey at ALA Insurance gave me excellent service

Harvey at ALA Insurance gave me excellent service, calling me back as arranged when I renewed my car warranty, road side and lost key cover with ALA Insurance brokers. He was knowledgable, polite and helpful, and his quotes were value for money.
Best regards, Rodney Lewis

Rodney Martin Lewis

RAC Warranty

Verified Review
Published 4 days ago

Accurate competent agent friendly…

Accurate competent agent friendly persona

Robert

RAC Warranty

Verified Review
Published 17 November 2021

Exactly what I wanted.I bought this…

Exactly what I wanted.I bought this because of good reviews on trustpilot and at a very competitive price.

david

RAC Warranty

Verified Review
Published 12 November 2021

Just bought the policy

Just bought the policy, on the basis of WhatCar and The Car Expert reviews. Seems extremely competitive compared to the quote I had from Mercedes. I hope I never need to use it, but if I do that will be the proof of the pudding!

Peter Scarle

RAC Warranty

Verified Review
Published 1 November 2021

Member of staff was helpful and…

Member of staff was helpful and efficient. Dealt with my application quickly and had a very pleasant manner.

Paul Murphy

RAC Warranty

Verified Review
Published 28 October 2021

It was nice and easy

It was nice and easy, customer service was friendly and helpful

Jason King

RAC Warranty

Verified Review
Published 27 October 2021

Easy process to set up car brake down…

Easy process to set up car brake down insurance

Customer

RAC Warranty

Verified Review
Published 25 October 2021

Emailed to remind me warranty due to…

Emailed to remind me warranty due to end quoted me a competitive price to renew.
Good customer service easy to deal with.
Not had to make a claim so no experience of dealing with a claim. Consider should be satisfactory.

Rogers family

RAC Warranty

Verified Review
Published 19 October 2021

Very easy to renew excellent cover…

Very easy to renew excellent cover obtained hopefully will not have to claim!

Dr Ahmed Ishaque

RAC Warranty

Verified Review
Published 18 October 2021

All done swiftly and with minimal fuss…

All done swiftly and with minimal fuss !!! Fingers crossed I don’t need to use but great peace of mind - thank you 🙏🏻.

Jude W

ALA GAP Insurance is recommended and awarded by