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ALA Insurance rates: Excellent 4.8 out of 5 for Warranty Cover based on 241 reviews

At ALA we pride ourselves on our award-winning customer service. This is especially important to our customers, and to us, should they need to make a claim.

We have many regular customers who return to us over the years, some who have made a claim, and a lot of our custom comes from recommendations to friends and family members. As a trusted provider of GAP insurance, and other motor related insurance products, customer feedback is very important to us, as it helps us to continuously monitor and improve our services and procedures.

All of the reviews provided below are submitted through Trustpilot, an independent online review service where every review is verified.

Verified Customer Reviews


Verified Review
Published 1 day ago

The problem I had with the first policy…

The problem I had with the first policy I took out was sorted out for me very efficiently with a replacement policy that has the cover I require. Impressed.



Verified Review
Published 3 days ago

Very easy too understand 5 minutes too…

Very easy too understand 5 minutes too sign up

Michael Tomlinson


Verified Review
Published 4 days ago

Very competitive

Very competitive. Easy site to navigate. Straight forward transaction. Very happy.

gary crimmons


Verified Review
Published 12 April 2021

ALA extended warranty support

ALA as part of their processes, checked whether my 2nd hand car had a FSH since new as part of the warranty T&C, which would void the warranty if not. Technically it didn't due to manufacturer servicing fault. However ALA told me what to do - all sorted now and cover in place for 3 years without extra cost - excellent service

Mike C


Verified Review
Published 10 April 2021

staff very helpful and answered my…

staff very helpful and answered my questions well but to how good you are we will only find out if we need to make a claim so we will see

Mr Salmons


Verified Review
Published 7 April 2021


Good customer service

John Trehane


Verified Review
Published 31 March 2021

Renewed as good value and peace of mind…

Renewed as good value and peace of mind knowing my vehicle is covered Quick and easy to complete with helpful advice

Suzanne Beasley


Verified Review
Published 27 March 2021

Super quick and easy to use

Super quick and easy to use. No need to search around for loads of documentation. Great price too.

Laura Roberts


Verified Review
Published 21 March 2021


always great service very helpful



Verified Review
Published 19 March 2021

I received objective advice and a good…

I received objective advice and a good price

Mr Hawkins

ALA GAP Insurance is recommended and awarded by