A minor but frequent accident, such as a deflated tyre or a low battery charge, can easily spoil any journey. When it comes to a breakdown policy, it is important to know all the available options, including roadside assistance.
In this guide, we will discuss what roadside assistance is, what is included in the policy, and try to find the best cover for your vehicle.
Roadside assistance is a service designed to help drivers whose vehicles have broken down during their travel or who experience any difficulties that prevent them from continuing their journey. Often, roadside assistance is included in a breakdown cover and offers a wide variety of services from towing to a local garage to repairs by mobile mechanics.
ALA’s breakdown policy provides various types of roadside assistance, depending on the level of cover, from the most basic to the more advanced.
At ALA, we offer four levels of vehicle cover to suit the driver’s unforeseen needs, protecting their vehicle from both minor and malicious damage. Our basic Roadside Assistance policy provides roadside minor repairs such as a replacement of a flat tyre, charging a dead battery, and fuel delivery when you run out of petrol, as well as towing to a local repair shop.
If you don’t have roadside assistance included in your comprehensive car insurance, you can purchase it from ALA as a standalone service. Get your free quote on our site.
There are many occasions when a car owner can benefit from purchasing Roadside Assistance. ALA’s breakdown insurance provides four different levels of cover, giving you peace of mind on the road, no matter where you drive, in the UK or abroad.
With ALA’s roadside assistance, emergency recovery is available on the spot. Our 24/7 claims team helps you identify your exact location and dispatch assistance experts as soon as possible.
Our Total UK and Total UK & Europe policies offer additional services such as home start cover, so your vehicle can be recovered if it breaks down on your driveway.
All ALA’s breakdown policy levels include services such as fuel rescue in case you put in the wrong fuel or simply run out of it, and battery replacement or jump start if the car’s batteries are out of charge. Flat tyre and puncture assistance is particularly beneficial if you don’t have a spare at home.
More advanced levels of cover also provides you with the opportunity of towing your vehicle back home or to your chosen destination, as well as accommodation and onward travel.
ALA’s Roadside Assistance provides support not only to the driver, but it also covers the passengers, making the journey even safer and stress-free.
You can get your quote in just a few minutes by visiting our site. All we need to know is where and when you purchased your vehicle, its age and mileage, and what level of cover you require. You’ll be provided with a straightforward quote for a year. Our flexible payment scheme allows you to choose to pay for it monthly or in full. We also give you peace of mind about keycare cover, which protects your car keys from being lost or stolen and is available to purchase for a small extra cost.
ALA offers multiple levels of vehicle breakdown cover. Depending on the needs of your car, you can choose from the most basic Roadside Assistance policy, which includes the common and frequently demanded services like roadside repair and recovery to your chosen destination (up to a maximum of 20 miles), to the more advanced covers, including European breakdown cover.
The table below summarises the benefits of our four levels of breakdown policy.
|
Level of cover |
Cover benefits |
|
Roadside Assistance |
Roadside assistance service and repair Recovery to a local garage (up to 20 miles from the accident) |
|
Roadside & Recovery |
Everything included in basic policy, plus Recovery to the nearest garage Recovery to any chosen destination within the UK |
|
Total UK |
Everything included in Roadside & Recovery policy, plus Recovery to the nearest garage or a chosen destination Home repair, if a vehicle breaks within one mile of your home Alternative Travel or Overnight Accommodation within the UK |
|
Total UK & Europe |
Everything included in Total UK policy, plus cover for European travel |
All levels of our cover are designed to protect not only your vehicle, but also any attached trailer or caravan within certain parameters.
For more details about different aspects of each policy, please visit our site.
Breakdown cover is a non-comprehensive but very useful insurance policy which can give you peace of mind and protect you, your passengers, and your vehicle from unexpected delays in your journey around the UK and abroad.
At ALA, we offer a flexible policy that can be purchased as a standalone or a part of your car insurance, and gives your car various levels of protection, depending on your needs. It takes only a couple of minutes to get a quote on our site, and the policy can be easily purchased online or over the phone.
We always put customer satisfaction first. ALA’s high rating on Trustpilot proves the trustworthiness and competitiveness of our services.
Yes. Some of the policy’s levels, such as Total UK and Total UK & Europe, include home repair services.
ALA’s policy is available for most types of vehicles, such as cars, vans, pickups, and motorhomes. Attached trailers and caravans within certain parameters are also included in the policy.
Apart from taking usual H&S measures, such as moving to a safe location as soon as possible and waiting for assistance on the side of the road. We discourage you from doing any DIY on your car and repair the damage before mechanics arrive.
It covers your car for minor but frequent accidents on the road as well as protects you from unforeseen expenses, saving your time and money on repairs, recovery, accommodation, etc.
ALA’s most basic policy (Roadside Assistance) offers towing the vehicle to the nearest garage. The more advanced policies (Total UK, Total UK & Europe) offer recovery to a destination of your choice.
No. ALA’s roadside assistance applies to breakdowns and minor accidents, such as a punctured tyre, refuelling, or a flat battery. In case of a major accident when the car is written off, you need to contact your insurance company.
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