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What’s included in the ALA Platinum Warranty?

18 January 2024

Written by Simon England

|  5 Minutes

Staying safe on the road includes having the right protection in place for when unexpected breakdowns happen. Car insurance is a legal requirement; meanwhile, a Car Warranty is often overlooked.

A comprehensive used car warranty is useful for covering an expensive repair if one or more mechanical or electrical parts fail unexpectedly.

ALA Insurance offers three levels of extended car warranty: Silver, Gold and Platinum. They all come with zero excess and car history check. With over 20,000 five-star reviews, ALA customers trust us to have their backs, and we always offer competitive pricing.

ALA graphic showing silver, gold and platinum with a car in the front

How is full warranty cover different from an extended car warranty?

A full warranty is usually only available for brand new cars, also known as the manufacturer warranty. It comprehensively covers sudden mechanical and electrical failures and offers the widest range of component cover. It can do this because the car is brand new and shouldn’t have any faulty parts. This type of warranty is included for the first years of ownership but usually runs out after 3-5 years.

Extended warranties are available for when your initial factory warranty expires. Because they aren’t designed to cover brand-new cars, they tend to have less comprehensive coverage. Nevertheless, there are some products that can offer full cover* to restore the peace of mind that you initially had with your manufacturer’s warranty.

*while comprehensive, we cannot provide the exact same level of cover as your initial warranty.

What does a full extended warranty cover?

It can pay to choose the highest level of warranty available. This way, you have the best chance of avoiding expensive repair costs. All ALA used car warranties come with great benefits and competitive prices. The following lists the comprehensive component cover under the Platinum packages.

  • Wear & Tear: until the car is 8 years old or has covered 80,000 miles
  • Diagnostics: up to £50 or 1 hour of labour
  • Labour: either up to £60 or £100, depending on the limit selected
  • Claim limit: either £5,000 or the vehicle’s market value

Explore the component cover:

  • Air Conditioning & Cooling
  • Steering & Suspension
  • Electrics: including the alternator
  • Infotainment: (Communication Centre)
  • Engine
  • Turbo Charger: (Factory fitted)
  • Timing Belts/Chains
  • Diesel Cover
  • ECU
  • Brakes
  • Fuel System
  • Clutch
  • Gearbox
  • Propshaft
  • Drive System
  • Continuously Variable Transmission
  • Differential
  • Power Roof Motor
  • Front & Rear Wheel Drive
  • Catalytic Converter
  • Torque Converter
  • Wheel Bearings
  • Transfer Box
  • Casings
  • Working Materials
  • Anti-lock Brake System

The advantage of the Platinum extended warranty is the comprehensive component cover. However, you should always read the policy wording and policy exclusions to make sure you know exactly when you’re covered and when you might not be. Each warranty provider’s terms and coverage may differ.

You won’t find a warranty provider who covers consumables or cosmetic damage (even the manufacturer). Also, check the next section for common exclusions such as wiring, piping, filters, bodywork and safety features.

We pride ourselves on being upfront about our coverage and exclusions, and still have you protected for almost any vehicle fault.

Cropped view of mechanic using laptop near car engine compartment

What isn’t Covered Under ALA Platinum Warranty?

ALA Platinum warranties offer the best coverage for the price and include extra optional Breakdown Cover in case your car malfunctions and you cannot continue driving. The policy also includes contributions to roadside recovery costs, replacement car hire and onward travel or emergency accommodation costs when you’re stranded away from home.

However, there are a few things that even full car warranty policies don’t cover such as:

  • Cosmetic damage: such as scratches and dents. Explore Scratch and Dent Insurance to protect your bodywork or paintwork.
  • Tyres and alloys: these aren’t covered under any warranty policy, but you can explore Tyre and Alloy Wheel Insurance for more peace of mind.
  • Wiring, pipes and filters: including the diesel particulate filter
  • Batteries: you may need a separate car battery warranty, especially if you have an EV.
  • Consequential damage: whereby, an excluded component fails as a result of the original incident, we cannot cover the excluded component.
  • Consumables: such as brake pads and wiper blades.
  • Wear and tear over 80,000 miles
  • Any labour, diagnostics or repair that exceeds the stated policy limits
  • Malicious or accidental damage: this will typically be covered under comprehensive car insurance

Your aftermarket warranty policy also won’t cover failures caused by external elements or any failures resulting from negligence or misuse. Every warranty company also excludes coverage for pre-existing damage. Learn about what ALA warranty doesn’t cover

What are the eligibility requirements for Platinum coverage?

You might think once your manufacturer’s warranty expires, you’re no longer eligible for cover, or that it’s astronomically costly to buy from dealerships or third-party warranty providers. Platinum extended warranties are available for cars under eight years or 80,000 miles and are more affordable than you think.

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For this policy, your vehicle must meet the age and mileage requirements and cannot be used for hire or reward purposes such as taxi, courier or tuition. Explore when you’re eligible for Platinum cover:

  • Less than 80,000 miles
  • AND less than 8 years old
  • Less than 5000cc (5l) engine
  • Not used for hire or reward purposes

If your car doesn’t meet the requirements for the Platinum policy, try our Gold Warranty or Silver Warranty policies, which allow for older cars and/or those with higher mileage. We make it easy to compare ALA car warranty cover.

A row of cars in a garage with their bonnets open being worked on

What happens if your car exceeds the age and mileage limits?

With other car warranty providers, when you exceed the age and mileage limits, your coverage could end altogether, and if you don’t notice you’re approaching your limits, you could be caught out with costly repairs.

Apart from the 8-year/80,000 limit for wear and tear cover, ALA Insurance doesn’t impose any other age or mileage limits once you start your contract. A three-year extended warranty gives you the best protection. Should you choose to renew after the end of your policy term, these entry requirements will apply again and may mean that you’re no longer eligible for the Platinum cover.

The Benefits of ALA’s Full Extended Warranty

Full coverage warranty policies are the most popular for a reason: they cover the widest range of vehicle components. However, there are additional benefits to ALA warranty to bear in mind:

  • No pre-inspection is required before starting your policy.
  • All policies are insured to offer you greater reassurance that your finances are protected.
  • There is never any excess to pay.
  • We never charge any admin fees to cancel or change your details.
  • We have award-winning customer service and UK-based support.
  • Our warranty policies are competitively priced at all three levels.
  • Additional cover includes continental cover and contributions to recovery, accommodation and onward travel.
  • Option add-ons include a more comprehensive breakdown cover policy and scratch and dent insurance.
  • We offer an up to market value claim limit for repairs (Platinum and Gold only).
  • ALA are a trusted brand with a 4.9 star rating on Trustpilot
  • You can purchase warranty policies with 0% APR finance to spread the cost

Frequently Asked Questions

Is it possible to buy full warranty cover for any car brand?

Most car manufacturers such as BMW, Kia, and Hyundai are covered by ALA’s platinum warranty. However, some prestige brands are excluded; these are, Aston Martin, Bentley, Bugatti, Caterham, Dodge, Ferrari, Fisker, Hummer, Koenigsegg, Lamborghini, Lotus, Maybach, McLaren, Morgan, Noble, Pagani, Rolls Royce and Spyker. Imported vehicles are also excluded.

Are labour costs included in standard full warranty cover for cars?

Labour costs are included up to your chosen rate – either £60 or £100 per hour. You may want to choose the higher rate if you live in London or if rates are higher than average in your area.

How much does an extended warranty cost?

The price of an extended warranty always depends on your vehicle’s age, mileage, make and engine capacity. Have a look at a quick quote to see how much it would cost to cover your car.

How much will your car warranty pay for repairs?

ALA Platinum pays up to either £5,000 or the market value of your car as a maximum for the duration of your policy (not per claim or per year).

What happens if the garage asks me to pay for repairs?

If a component fails that isn’t covered under your extended warranty or the repair cost is more than the policy limit, you may have to pay towards the repair cost. Some garages will also ask you to pay for the repair upfront, which you can then claim back under your warranty. You must ensure all claims are authorised before any work is carried out to avoid a potentially invalid claim.

It’s very difficult for a car warranty to cover everything; however, they work to protect against the most expensive and common repairs, so costs to you (if anything) shouldn’t break the bank.

This article was written by our Founder & Managing Director.

Simon England

Simon has worked in the automotive and insurance industries for 40 years. He, alongside business partner and wife, Debra...