GAP Insurance

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Real GAP Insurance Claim Stories


Read real life experiences below from customers who have made a claim with ALA Insurance Brokers...


“This is the 4th policy I've purchased from ALA. Unfortunately on my last one I had to make a claim and the process was really easy and really quick. Funds were with me in a week after I'd sent all the relevant info. Agents are really helpful and professional too. Brilliant!”

L Bird


“We have been using ALA Insurance for a number of years now and the staff are very helpful and do not do the hard sell. We had to claim on one of our policies and process was very easy and we received the difference from what our insurance company paid out on our Back to Invoice Policy.”

M Ellwood


“Excellent service after having my car stolen friendly and quick service would highly recommend.”

A Allinson


“Our car was written off in a non fault accident. Dealing with ALA Insurance was very easy. Having an accident is very stressful, they dealt with my claim and paid the back to invoice difference within 13 days of the accident. You can't ask for a better service than that, that’s why I’ve taken out another policy on our new car. Great service, highly recommended. If you’re reading this review take out GAP insurance with ALA, I never thought I would need it but when the accident happened I’am really glad I took out the insurance. 5 star service.”

G Crookes


“Hi just a quick email to say thank you for a hassle free and easy claim experience after my son had his brand new car stolen. As you can imagine for a 21 year old to have his 1st new car stolen after 2 months was a very stressful time but the teams at both ALA & MB&G were excellent and responded quickly to keep the stress levels down. Anyone with any doubts about GAP insurance shouldn't worry it maybe something you don't think you should need but you do and it's worth having.”

L Allinson


5 out of 5

“Hard to beat... – Service and response to enquires and claim was exceptional. Would and have recommend using ALA Insurance to friends and colleagues.”

Luciaath


“I recently had to claim following an accident and ALA were brilliant, they responded quickly and all sorted within two weeks and settlement agreed with no issues. To top it all I went back for new cover on my new car and I even got an offer as a returning customer..couldn't rate them more highly.”

C Litton


5 out of 5

“Great service – I recently had to claim following an accident and ALA were brilliant, they responded quickly and all sorted within two weeks and settlement agreed with no issues. To top it all I went back for new cover on my new car and I even got an offer as a returning customer..couldn't rate them more highly.”

Ceranne


“Had several policies now, and unfortunately had to claim on the last one, but the experience was outstanding. No hesitation in recommending them”

R Nixon


“We took out GAP Insurance Back to Invoice with ALA Insurance 18 months ago.
The car was recently written off (no fault claim on Direct Line).
ALA were excellent and once the necessary paperwork was through from all the relevant parties they paid out immediately.
The service was so good we have taken a new policy for the new car purchased after the accident.
Would highly recommend ALA Insurance.”

A Hine


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5 Star GAP Insurance Products

Named Highly Approved Trader by Honest John More information on Defaqto Star Ratings

Independently reviewed as a 5 star GAP Insurance policy by Defaqto and winner of the H.A.T. award for excellent customer service as voted by honestjohn.co.uk readers.