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Real GAP Insurance Claim Stories


Read real life experiences below from customers who have made a claim with ALA Insurance Brokers...


“Hi just a quick email to say thank you for a hassle free and easy claim experience after my son had his brand new car stolen. As you can imagine for a 21 year old to have his 1st new car stolen after 2 months was a very stressful time but the teams at both ALA & MB&G were excellent and responded quickly to keep the stress levels down. Anyone with any doubts about GAP insurance shouldn't worry it maybe something you don't think you should need but you do and it's worth having.”

L Allinson


5 out of 5

“Hard to beat... – Service and response to enquires and claim was exceptional. Would and have recommend using ALA Insurance to friends and colleagues.”

Luciaath


“I recently had to claim following an accident and ALA were brilliant, they responded quickly and all sorted within two weeks and settlement agreed with no issues. To top it all I went back for new cover on my new car and I even got an offer as a returning customer..couldn't rate them more highly.”

C Litton


5 out of 5

“Great service – I recently had to claim following an accident and ALA were brilliant, they responded quickly and all sorted within two weeks and settlement agreed with no issues. To top it all I went back for new cover on my new car and I even got an offer as a returning customer..couldn't rate them more highly.”

Ceranne


“Had several policies now, and unfortunately had to claim on the last one, but the experience was outstanding. No hesitation in recommending them”

R Nixon


“We took out GAP Insurance Back to Invoice with ALA Insurance 18 months ago.
The car was recently written off (no fault claim on Direct Line).
ALA were excellent and once the necessary paperwork was through from all the relevant parties they paid out immediately.
The service was so good we have taken a new policy for the new car purchased after the accident.
Would highly recommend ALA Insurance.”

A Hine


5 out of 5

“We took out GAP insurance back to … – We took out GAP insurance back to invoice with ALA Insurance 18 months ago.
The car was recently written off (no fault claim on Direct Line).
ALA were excellent and once the necessary paperwork was through form all the relevant parties they paid out immediately.
The service was so good we have taken a new Policy for the new car purchased after the accident.
Would highly recommend ALA Insurance.”

Alison Hine


“Good customer service and good policy and better price than if you buy it in the garage. Also claims process was very easy and quick pay out once the main insurance company has settled.”

M Ellwood


“Like almost everyone else here, I too am really impressed by their GAP product coverage and price - so much better than the products offered by dealers.
Unlike the majority of reviewers here, however, I've actually made a claim recently when my car was written off in an accident. The claims experience was simple, quick and the claims service was excellent. They paid exactly what the policy said, no arguments, quibbles or nit-picking.
I purchased two more GAP policies from last week them as a result.
Thank you ALA. You helped make a very bad week tolerable.”

J Ward


5 out of 5

“Superb Claims Service – Like almost everyone else here, I too am really impressed by their GAP product coverage and price - so much better than the products offered by dealers.
Unlike the majority of reviewers here, however, I've actually made a claim recently when my car was written off in an accident. The claims experience was simple, quick and the claims service was excellent. They paid exactly what the policy said, no arguments, quibbles or nit-picking.
I purchased two more GAP policies from last week them as a result.
Thank you ALA. You helped make a very bad week tolerable.”

J. Ward


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5 Star GAP Insurance Products

Named Highly Approved Trader by Honest John More information on Defaqto Star Ratings

Independently reviewed as a 5 star GAP Insurance policy by Defaqto and winner of the H.A.T. award for excellent customer service as voted by honestjohn.co.uk readers.